Hostess - Gastronomica Burger Boutique

About the Role

Gastronomica Burger Boutique located in Al Khobar is currently seeking warm, well-presented, and organized hostesses to join their expanding team. This position is open exclusively to Saudi nationals residing locally in Al Khobar; accommodation will not be provided. The role requires wearing a western-style uniform consisting of trousers and a blazer, and offers a salary of approximately 5,500 SAR monthly.

Qualifications and Skills

• Minimum of high school education is mandatory.
• Previous experience in restaurant settings is preferred but not essential.
• Fluency in English along with proficiency in Arabic is required.
• Solid computer skills, including familiarity with Windows, internet browsers, and Word processing software.
• Knowledge of restaurant reservation systems and MICROS software is advantageous.
• Appearance must be polished, professional, and presentable.
• Ability to comprehend and follow both written and verbal instructions effectively.
• Basic ability with numbers and mathematics relevant to the role.
• Excellent interpersonal and communication capabilities.

Responsibilities

• Welcoming guests and organizing seating arrangements efficiently.
• Managing reservations and phone bookings professionally.
• Overseeing dining areas, estimating waiting times, and maintaining waiting lists.
• Facilitating communication between kitchen staff, front of house, and guests to ensure smooth service.
• Supporting and guiding waiters during peak periods.
• Maintaining detailed guest relations records and database.
• Addressing and resolving any guest concerns in a timely manner.
• Ensuring the reception area including menus and stationery remains clean and orderly.
• Assisting with opening, hand-over, and closing procedures.
• Participating in pre-shift and operational meetings to stay aligned with team goals.
• Supporting the Restaurant Manager with daily organizational and operational tasks.