Job description

Overview

We are seeking enthusiastic and customer-oriented Cashiers to become valuable members of our retail team in Al Ahsa City. The role involves delivering a welcoming, smooth, and professional checkout process that enhances the customer experience in our stores.

Key Responsibilities

Offer friendly, efficient service at checkout to every customer.
Warmly greet and engage customers to leave a positive store impression.
Contribute to the store's customer service initiatives and help improve Customer Satisfaction Index (CSI) scores.
Promptly report any customer concerns or grievances to the Operations Manager for resolution.
Advocate for relevant add-ons such as products, services, warranties, and accessories at point of sale.
Assist with seasonal marketing campaigns and follow established procedures during promotions.
Adhere strictly to company policies, operational procedures, and safety guidelines.

Required Qualifications and Skills

Minimum education: High school diploma, with diploma or bachelor’s degree also acceptable.
Experience ranging from none up to 2 years in cashiering or customer service roles.
Fluency in both Arabic and English.
Basic numerical ability, computer skills, and familiarity with Point of Sale (POS) systems.
Strong customer service focus with keen attention to accuracy and details.
Willingness and flexibility to work various shifts including weekends and busier seasons.