Healthcare Scheduler

Overview

CareStream Advisory Group’s goal is to connect healthcare professionals with meaningful roles that match their approach to patient care. The company is not a staffing agency and does not directly employ for this opening; instead, it sources and verifies roles from healthcare employers.

This position is in the healthcare services sector and offers a remote work arrangement in any approved state.

Why this role may appeal to you

• Pay can reach up to $28.60 per hour
• Potential for growth and advancement within the organization
• Remote work available from any approved state
• Supportive, team-oriented environment
• Opportunity to positively influence patient care and the overall patient experience

What you’ll do

• Arrange medical appointments by aligning patient needs, provider availability, and facility resources while following established procedures
• Use electronic medical records and scheduling systems to handle appointments, tests, and procedures accurately and efficiently
• Collect and record patient demographic details and insurance data needed for referrals and authorizations
• Share appointment instructions and preparation details with patients so they know what to expect
• Maintain strong relationships with patients and providers through clear, professional communication across multiple channels

Required qualifications

• High school diploma, GED, or equivalent practical working knowledge
• At least 1 year of customer service experience in a healthcare environment, such as a medical office or hospital scheduling team
• Comfort using technology tools to find accurate information and respond to customer questions
• Strong interpersonal and communication skills with a consistently positive, customer-focused attitude
• Good organization, time management, and keyboarding accuracy

Preferred background

• Experience in an inbound call center or with scheduling in a practice management setting
• Familiarity with medical terminology
• Knowledge of payor contract terms and related processes
• Additional relevant education and/or experience

Additional information

The employer emphasizes candidate privacy and equal opportunity hiring. The role is offered in partnership with organizations committed to fair, transparent, and secure recruitment. The company is not the employer of record for this position; its role is to connect candidates with the employer.

Industry: Healthcare Services