Healthcare Assistant - Outpatients and Diagnostics

About the Role

Join HCA UK's patient-focused team at the Elstree Diagnostic Treatment Centre as a Healthcare Assistant providing vital support within a high-quality outpatient and diagnostic environment. Located at Beaufort House, Elstree Rd, this full-time position requires driving ability and involves flexible shifts suited to varied lifestyles.

Working Hours and Location

• Weekday shifts available: 8:00am–4:00pm, 12:00pm–8:00pm, or 8:00am–8:00pm
• Two Saturdays per month from 8:00am to 1:00pm
• Total weekly hours: 37.5

Key Responsibilities

• Deliver safe, high-quality clinical care and outstanding patient experience in a fast-paced outpatient and diagnostic unit
• Support clinical teams and assist patients throughout their care pathway
• Perform delegated duties including monitoring vital signs, assisting with ECGs, venepuncture, and cannulation
• Manage patient flow by aiding admissions and discharges
• Work collaboratively with multidisciplinary teams to provide clinical and emotional support
• Maintain a safe, welcoming, and efficient environment aligned with HCA's commitment to exceptional care

Candidate Requirements

• Previous Healthcare Assistant experience in clinical or outpatient settings
• Competent or willing to train in clinical observations and basic procedures
• Preferred experience with ECGs, venepuncture, or cannulation
• Strong dedication to patient-focused care and excellent customer service
• Effective communication and teamwork abilities
• Proactive mindset with capability to work independently

Why Work at HCA UK?

As one of the largest private healthcare providers in the UK with over 50 years of history, HCA has invested extensively in leading treatments, technologies, and facilities. Employees benefit from extensive career growth prospects through internal and external training as well as supportive working conditions prioritizing wellbeing.

Benefits

• 25 annual leave days plus bank holidays, with the option to buy or sell leave
• Private healthcare insurance for treatments at HCA hospitals
• Private pension contributions increasing with tenure
• Season Ticket Loan and Cycle to Work scheme participation
• Group Life Assurance and critical illness coverage from day one
• Enhanced maternity and paternity pay
• Corporate discounts across HCA facilities and more than 800 major retailers
• Wide range of flexible health, protection, and lifestyle benefits tailored to employees

Culture and Values

HCA UK fosters an inclusive workplace where individuality is valued and kindness, honesty, integrity, fairness, loyalty, respect, and dignity guide all interactions. The mission focuses on improving human life by ensuring patients and colleagues feel supported and respected.

Additional Information

• Driving is mandatory for this role due to the clinic location
• Support for reasonable adjustments and flexible work arrangements is available to ensure equal opportunity and comfort at work