Healthcare Assistant On Call - Rapid Responder

About InisCare

InisCare was founded with the core belief that satisfied caregivers contribute to exceptional client service. The company fosters a supportive and empathetic leadership environment to empower caregivers to deliver compassionate and dependable home care. The focus is on enabling clients to live active and meaningful lives while receiving professional care.

Role Summary

The Healthcare Assistant (HCA) Rapid Responder plays a crucial role in providing timely, person-focused care to clients in their homes. This position demands quick responses to urgent care requirements, assisting regular care staff, and maintaining uninterrupted care services.

Responsibilities

• Respond promptly to emergency requests and deliver immediate care and assistance to clients.
• Rapidly evaluate clients’ needs and implement appropriate care measures effectively.
• Maintain clear communication with care management teams to report situations and interventions.
• Adhere strictly to established care plans and procedures to ensure consistency and avoid client confusion during short-notice care.
• Support clients with daily living tasks including bathing, dressing, grooming, toileting, and meal preparation.
• Assist with client mobility safely, utilizing equipment and ensuring secure transfers.
• Administer prescribed medications following company protocols.
• Provide compassionate companionship and emotional support, promoting social engagement and participation.
• Work cooperatively with other healthcare professionals, family members, and caregivers to provide comprehensive care.
• Collaborate closely with the Branch Manager and Care Coordinator teams for effective care delivery.

Qualifications and Training

• Essential: QQI Level 5 Health Care Award or equivalent qualification.
• Essential: Valid, clean full driving license with access to a personal vehicle.
• Additional required trainings include Children's First, Safeguarding, Dementia Care, GDPR, Infection Prevention and Control, Hand Hygiene, and PPE protocols, all provided through HSE LAND and AMRIC resources.

Skills and Competencies

• Proficiency in basic patient care such as bathing, dressing, and feeding.
• Ability to assist with mobility and prescribed exercises.
• Strong verbal and written communication abilities paired with active listening.
• Capability to follow detailed instructions and care protocols.
• Providing emotional support and companionship to enhance client wellbeing.
• Familiarity with healthcare equipment and devices used in patient care.
• Effective time management and ability to prioritize tasks.
• Empathy, compassion, and attentiveness to emotional needs of clients.
• Teamwork skills and support for colleagues fostering a positive work environment.
• Adaptability to dynamic healthcare settings and willingness to learn new skills.
• Attention to detail in observing clients and reporting concerns accurately.
• Physical stamina to manage demanding tasks and maintain reliability, punctuality, and professional conduct.
• Strict adherence to ethical standards, confidentiality, and problem-solving capabilities.

Experience

Prior hands-on experience in healthcare or similar settings is mandatory.

Working Hours

This position requires working 3 or 4 days per week, consisting of 12-hour shifts totaling 84 hours every two weeks, including every alternate weekend. Availability between 8 am and 9 pm is required.

Compensation and Benefits

• Salary range from 33,000 to 37,128 annually.
• Mileage reimbursed at 0.44 per kilometer or the option to use a company vehicle.
• 150 referral bonus through the Refer-a-Friend program.
• 200 Welcome Bonus upon joining.
• Access to career progression support and ongoing professional development including QQI Level 6 courses and CPR training.
• A nurturing work atmosphere emphasizing employee well-being and support.
• Opportunity to create meaningful impacts on clients' lives.

Equal Opportunity Employer Statement

The company is an equal opportunity employer committed to diversity and inclusivity. Recruitment and employment decisions are made based solely on merit and without discrimination based on gender, age, race, religion, disability, sexual orientation, marital or family status, or membership in the Traveller community. A harassment-free, discrimination-free workplace is actively maintained.