Job description

About Welcome Pickups

Founded in 2015 in Athens, Greece, Welcome Pickups revolutionizes travel experiences by providing beyond-standard transfer services with personalized, in-destination travel assistance. From arrival to departure, the company caters to all traveler needs including transfers, sightseeing tours, and local insights in a friendly, tailored manner. Their expert local drivers enhance the traveller’s experience with insider knowledge, complemented by contactless rides, stringent cleaning, and protective measures ensuring safety.

As a growing travel technology startup, Welcome has expanded rapidly, establishing a reputation as a global leader in destination travel services, currently operating in 350 destinations with over 4,000 travel partners, including more than 2,500 hotels and numerous travel agents, serving 2.5 million travelers annually with a 4.9/5 rating.

The Team

Welcome’s diverse and passionate team shares a common dedication to exceptional quality, innovation, and user-centric design, relentlessly improving the company’s offerings and personal growth. The culture is humble with a "pay it forward" ethos and driven by ambitious goals.

Role Overview

As Head of Revenue Management, you will spearhead the pricing strategy and revenue optimization across all markets and channels, directly influencing conversion rates, margins, competitiveness, and overall revenue growth. Reporting to the Executive team, you will define and implement pricing frameworks, collaborate cross-functionally, and take full accountability for results.

Responsibilities

Lead and develop a strong Revenue Management team ensuring the function scales with business growth.
Prioritize pricing initiatives across Product, Data, and Analytics, allocating resources efficiently to maximize impact.
Define and manage the comprehensive revenue management strategy over all markets and distribution channels.
Optimize key metrics such as conversion rate, margins, and market competitiveness for sustainable revenue expansion.
Set controls, guidelines, and decision frameworks to maintain consistency and governance in revenue decisions.
Manage revenue optimization across B2C, B2B, and partners like OTAs, using data, experimentation, and insights to improve performance.
Monitor market dynamics and demand trends to maintain competitive edge.
Act as the central authority for revenue decisions aligning Product, Operations, and Commercial teams.
Collaborate with Operations for integrating cost components in pricing decisions.
Develop and refine revenue models, tools, and systems to ensure scalable and automated revenue management.
Lead continuous improvement and experimentation in pricing and revenue strategies.

Requirements

At least 7 years experience in pricing, revenue management, marketplace roles, or similar commercial/analytical fields.
Demonstrated success in leading pricing or revenue growth at scale.
Proven ability to work in fast-paced, data-driven environments delivering measurable business impact.
Experience in managing and growing high-performing teams in pricing, analytics, or related areas.
Strong analytical aptitude to convert data into strategic decisions.
Deep knowledge of business drivers including conversion, margins, and competitiveness.
Hands-on expertise with experimentation, performance measurement, and ongoing optimization.
Proven collaboration with Product, Data, Operations, and Commercial teams.
Excellent stakeholder management and communication capabilities with cross-level influence.
Comfort with BI tools, data platforms, and experimentation methods.
Ownership mentality with disciplined execution and attention to detail.
Structured and pragmatic thinker focused on impact and scalability.

Benefits

Energetic and dynamic workplace atmosphere.
Flexible remote work arrangements.
Access to necessary tools for effective daily performance.
Personal learning and development budget.
Private health insurance coverage.
Additional four paid time off days annually.
Opportunity to join at an early stage of a rapidly growing company.

Head of Revenue Management