Job description

About Welcome

Established in 2015 in Athens, Greece, Welcome revolutionizes travel by delivering comprehensive, personalized in-destination services beyond typical transfers. From arrival through to departure, Welcome handles all travel needs including transfers, sightseeing, and local advice with a friendly, easy approach. Their drivers are local experts sharing insights to make each traveler feel at home. Safety has been emphasized with contactless rides and stringent cleaning protocols.

A growing travel tech startup, Welcome aims to become a global leader for in-destination travel services, currently operating in 350 destinations, with 4,000+ travel partners including hotels and agencies, serving over 2.5 million travelers yearly and holding a 4.9/5 rating.

Team Culture

The team is a diverse and passionate group committed to quality and innovation, prioritizing design, simplicity, user experience, and continual growth while supporting one another with humility and ambitious goals.

Role Overview

The Head of Revenue Management will lead and own the pricing strategy and revenue optimization efforts across all markets and channels. This critical role directly impacts business outcomes by increasing conversions, margins, and competitive positioning through intelligent pricing frameworks and execution.

Key Responsibilities

Lead and develop a skilled Revenue Management team ensuring scalability and strategic alignment.
Set pricing priorities collaboratively with Product, Data, and Analytics teams, efficiently allocating resources across initiatives.
Design and implement an end-to-end revenue management strategy focused on sustainable growth via conversion, margin, and competitiveness enhancements.
Create governance frameworks to maintain consistency and control over revenue decisions.
Manage revenue optimization for B2C, B2B, and partner channels, leveraging data-driven experimentation and market insight.
Report revenue impacts and performance metrics to leadership regularly.
Collaborate cross-functionally with Operations, Product, and Commercial teams to incorporate cost structures and align business priorities.
Develop and evolve scalable pricing models, tools, and infrastructures to facilitate automated and consistent revenue decisions.
Champion continuous improvement through experimentation and enhanced methodologies in revenue management.

Qualifications

More than 7 years of experience in pricing, revenue management, or related analytical/commercial domains.
Proven success managing pricing strategy and driving revenue at scale within fast-paced, data-centric environments.
Experience in building and leading high-performing teams focused on pricing, analytics, or similar disciplines.
Strong analytical capabilities to convert complex data into actionable revenue decisions.
In-depth knowledge of conversion rates, margins, and competitive dynamics affecting revenue.
Hands-on expertise in performance tracking, experimentation, and continuous pricing optimization.
Effective collaboration with cross-functional units including Product, Data, Operations, and Commercial teams.
Excellent stakeholder communication and influence skills across organizational levels.
Proficiency with business intelligence tools, data systems, and experimentation platforms.
High ownership mentality, meticulous execution, and structured problem-solving focused on scalable impact.

Benefits

Dynamic and engaging workplace environment
Flexible policies enabling work from home
Access to all necessary tools for effective job performance
Personal learning and development budget
Private health insurance coverage
Four additional paid time-off days annually
Opportunity to be part of a rapidly growing, innovative company at an early stage

Head of Revenue Management