Head of Product Operations

About Future Secure AI

At Future Secure AI, we are pioneering innovative solutions in artificial intelligence to address complex challenges faced by global enterprises across various sectors. Our culture values courage, precision, and perpetual curiosity, embodied in our BRAVER principles. Leadership is approachable and entrepreneurial, promoting a collaborative environment where individual growth is vital to our shared success.

Role Overview

The Head of Product Operations will be responsible for establishing and managing the operational framework that unites the Product, Engineering, and Architecture teams. Reporting directly to the Chief Product Officer, this leadership position ensures smooth coordination across departments, overseeing intake, prioritisation, decision-making, and providing effective guidance to maintain organizational coherence as the platform scales.

Key Responsibilities

• Develop and manage a unified intake process for all product-related requests within the company.
• Coordinate weekly prioritisation cycles and monthly progress reviews encompassing Product, Engineering, and Architecture teams.
• Maintain the product decision log by tracking trade-offs, dependencies, escalations, and ensuring timely closure.
• Provide transparent visibility into the product roadmap, including committed, conditional, and deferred activities.
• Govern the Product Portal and ensure field guidance is current and accessible.
• Prepare executive communication materials for founders and senior leadership.
• Lead and nurture a team of four functional leads across Product Analytics, Market Intelligence, Quality and Standards, and GTM Enablement.

Qualifications and Experience

• At least 7 years of experience in Product Operations, Product Management, Strategy and Operations, Chief of Staff roles, or equivalent positions.
• Proven ability to create operational cadences from the ground up and manage teams effectively.
• Experience in navigating complex enterprise B2B technology environments involving multiple functions.
• Strong organisational skills with a focus on actionable decision-making without unnecessary complications.
• Exceptional written communication skills suitable for high-level executive engagement.
• Adaptability to operate quickly in dynamic and evolving contexts.

Why Join Future Secure AI?

• Opportunity to build the foundational operating system for a leading enterprise AI company in Australia.
• High degree of ownership, visibility, and meaningful impact.
• Competitive compensation package including salary and equity.
• Access to industry-leading technology and a culture committed to high performance.
• Engagement with world-class leadership and highly skilled teams.
• Flexible work arrangements within a diverse and creative workplace.

Additional Information

This position is based onsite in Melbourne, Victoria, Australia. Recruitment is handled internally; recruitment agencies are politely requested not to make contact. We are committed to data privacy in compliance with GDPR and Australian Privacy Principles as per our Privacy Policy.