Head of Product - Core Player Account Management (PAM)

About the Role

This leadership role offers an experienced product executive a chance to guide the future development of an intricate B2B platform, specifically focusing on a proprietary Player Account Management (PAM) solution designed to support enterprise-level clients operating in regulated environments. You will be responsible for setting the product vision and strategy, transforming and scaling the platform into a top-tier competitive solution, and leading a talented product team while closely collaborating with engineering, commercial, compliance, and operations departments.

Responsibilities

• Define and steer the long-term vision and strategic direction for the PAM platform.
• Lead the platform's evolution into a Tier-1 competitive solution supporting enterprise operators within regulated markets.
• Recruit, mentor, and cultivate a high-performing product management team.
• Oversee product portfolio decisions, prioritize roadmaps, and manage investment planning across various product segments.
• Work alongside engineering and architectural teams to deliver scalable, API-driven, configurable, and reliable platform functionalities.
• Drive ongoing product discovery efforts by leveraging customer feedback, conducting market research, analyzing competitors, and studying industry trends.
• Set product performance indicators and apply data-driven insights to assess product adoption, customer satisfaction, and business results.
• Collaborate closely with commercial, customer success, compliance, and operations teams to ensure strong product-market fit and efficient delivery.
• Influence executive decisions by linking product investments to overarching long-term business objectives.
• Foster an organizational culture emphasizing innovation, customer-centricity, operational excellence, and continuous enhancement.

Requirements

• At least 7 years in Product Management with a minimum of 3 years in a senior leadership role such as Head of Product.
• Demonstrated track record of leading product strategy for B2B platforms, preferably within the iGaming sector.
• Comprehensive knowledge of PAM systems including Wallet, Payments, CRM, Bonus Engine, Responsible Gaming, Risk & Fraud, KYC, and Back Office operations.
• In-depth understanding of competitive dynamics and major B2B platform offerings.
• Experience formulating product strategies for regulated markets catering to Tier-1 customers.
• Proven ability to scale complex software platforms and manage cross-functional product teams effectively.
• A strong commercial outlook balancing customer requirements, business priorities, and technical limitations.
• Excellent communication and stakeholder management skills, capable of influencing leadership at all levels.
• Strong analytical reasoning, strategic mindset, and decisive decision-making capabilities.
• Proficient English communication skills at an upper-intermediate level or higher.

Benefits

• Fully remote work setup with optional office presence when available.
• Flexible work schedule emphasizing results and performance rather than fixed hours.
• Competitive compensation commensurate with experience and expertise.
• Unlimited vacation and sick leave policies supporting a healthy work-life balance.
• International, collaborative, and respectful team culture.
• High autonomy and empowerment in decision-making processes.
• Opportunities for career progression and continuous learning.
• Engaging team-building activities and company events.
• Employee referral incentives.
• Options for private medical insurance reimbursement.
• Flexible benefits program covering expenses related to fitness, education, entertainment, or wellness.
• Support for educational initiatives beyond current role scope.

Additional Information

This role is offered by a partner company that manages all application proceedings and subsequent recruitment steps. The recruitment process utilizes an AI-driven matching system ensuring timely, impartial, and fair evaluation against core role requirements. Final hiring decisions and next steps such as interviews or assessments will be handled internally by the hiring company.

Data privacy is respected in full compliance with GDPR and applicable data protection laws, with applicants able to exercise their rights regarding personal data. AI tools may be used for application reviews and assessments but serve only as assistance, with human judgment remaining paramount.