Head of Marketing, Fragrance & Beauty

About the Role

At CHANEL, our mission is to foster an inclusive environment that supports individual growth and collective success. We value each person's unique contribution to building diverse, complementary, and effective teams. We actively encourage your application as we recognize the unique perspectives and experiences you could bring.

The Head of Marketing for Fragrance & Beauty in the US bears responsibility for cultivating and advancing CHANEL's brand equity across three core segments: Fragrance, Skincare, and Makeup. This role aligns global brand strategies with the nuances of the US market, merging tradition with modern innovation. The ideal leader is adept at navigating the dynamic US marketing landscape shaped by data, AI, and innovation, while nurturing strong emotional bonds between the brand and its consumers.

Key Responsibilities

• Steer CHANEL's brand equity, ensuring all efforts honor the brand's heritage and creative vision, delivering powerful and relevant brand communications.
• Localize global strategies into market-specific plans that ensure CHANEL remains a leader in luxury fragrance and beauty in the US, while communicating US market needs back to global teams.
• Lead and collaborate with cross-functional teams including DCX, Brand Communication, Artistic Direction, and Trade & Retail Marketing to maintain consistency and elevate brand experiences across all touchpoints.
• Provide profound expertise across Fragrance, Skincare, and Makeup categories, closely monitoring competitive dynamics and client motivations to drive impactful local activations.
• Manage budgets and prioritize investments based on sales performance and ROI with a focus on sustaining both long-term brand equity and short-term business objectives.
• Utilize marketing intelligence, consumer behavior data, competitor analysis, and trend forecasting to guide strategies and measure effectiveness, embracing AI-enhanced insight capabilities.
• Oversee the conception and delivery of integrated marketing campaigns and continuous brand interactions, enhancing customer engagement across digital, retail, events, and services.
• Ensure seamless client experiences across all channels, emphasizing style, personalization, and innovation consistent with CHANEL's premium standards.
• Lead, mentor, and inspire teams to foster a culture of curiosity, collaboration, operational excellence, and creative problem-solving, adapting roles and workflows in response to AI and market shifts.
• Cultivate strategic partnerships within and beyond marketing teams to ensure alignment, share best practices, and represent US market insights to influence global initiatives.

Candidate Profile

• Extensive product knowledge of Fragrance, Makeup, and Skincare within a competitive and culturally diverse US luxury market.
• A visionary strategist skilled at blending innovative thinking with faithful brand representation to deliver exceptional client experiences.
• Proven leadership that attracts, develops, and retains high-caliber marketing professionals.
• Strong cultural awareness and trend acumen with a data-driven approach to action planning.
• Comprehensive understanding of omni-channel customer journeys and the integration of digital, AI, and marketing automation technologies.
• Solid financial management and budgetary skills.
• Effective influencer and collaborator in complex corporate structures.

Position Details and Requirements

• Based in New York with a minimum of three days per week in-office presence required.
• At least 20 years of professional experience, including 15+ years in marketing roles.
• Bachelor’s degree required; Master’s degree or MBA preferred.
• Proficiency with Microsoft 365 suite.
• Ability to travel domestically and internationally up to 20% of the time.
• Exceptional verbal and written communication; French language knowledge is a plus.
• Strong analytical capabilities for data synthesis.

Compensation and Benefits

• Salary range: $256,100 to $400,000 per year, excluding variable pay, bonuses, and additional benefits.
• Wellbeing initiatives including two-week paid August closure and wellbeing fund.
• Family-oriented inclusions such as parental leave, fertility support, and Care.com memberships.
• Generous paid time off policies covering vacation, holidays, sick and volunteer days.
• Comprehensive healthcare: medical, dental, vision, virtual care, health savings and flexible spending accounts, and employee assistance programs.
• Financial incentives including 401K plan and other rewards.
• Insurance benefits covering life, disability, accidental death, travel, and commuter support.

Additional Information

CHANEL is committed to creating an environment where people excel personally and professionally by encouraging a deep understanding of the brand and the business. We are dedicated to diversity and inclusion, promoting empathy, respect, and dignity throughout our community. Employee resource groups and volunteering initiatives reflect our community engagement.

We embrace sustainability through our Mission 1.5° climate action initiative, aligning business transformation with global climate goals, and encourage employees to participate actively.

Our cultural commitments support the arts via global and US partnerships, including sponsorships in film, dance, and creative talent development.

Fondation CHANEL champions the empowerment of women and girls worldwide, reaching over a million beneficiaries through multi-year partnerships focused on safety and autonomy.

Career and leadership development is supported by dedicated teams offering tailored onboarding, leadership programs, coaching, and educational resources to foster employee advancement and skill enhancement.