Head of HR

About Platinum Homecare

Platinum Homecare is a leading national provider in Ireland's homecare sector, committed to delivering compassionate, respectful, and reliable care to those who need it most. Based in Blanchardstown, Co Dublin, the company upholds high standards in service and innovation.

Role Overview

We are looking for a seasoned Head of HR to join our Senior Leadership team in a full-time, permanent capacity. This pivotal role involves overseeing the complete HR lifecycle, collaborating with Regional Managers and Central Functions to cultivate a positive work environment, foster employee development, and ensure adherence to legal and ethical standards.

Key Responsibilities

• Formulate and implement HR strategies aligned with company culture and growth plans alongside senior leadership.
• Support leadership and employees in their career progression to enhance organizational success.
• Promote a professional and caring organizational culture that prioritizes service quality and innovation.
• Establish high standards in HR practices, including robust people management policies and systems.
• Serve as a trusted advisor to senior managers on employee relations, employment laws, and performance management.
• Lead Talent Acquisition initiatives including strategy creation, branding, recruitment policies, and succession planning.
• Manage and constantly evaluate the HR management system for optimal performance.
• Ensure all employee documentation and policies comply with GDPR and relevant employment legislation.
• Collaborate with training teams to enhance comprehensive employee induction programs.
• Drive Talent Development and Retention by supporting Regional Managers in managing, appraising, and retaining their teams.
• Manage employee relations, offering guidance to resolve HR issues in alignment with company values.
• Champion a positive employee relations culture to strengthen the employer brand.
• Administer Talent Management, People Development, and Performance Management initiatives.
• Lead Diversity, Equity, and Inclusion (DEI) frameworks to foster an inclusive workplace.
• Work with National Operational and Development teams to boost HR efficiency and best practices.
• Oversee third-party recruitment partnerships ensuring alignment and value maximization.
• Conduct exit interviews, analyze data, and develop retention plans supervised by senior leadership.
• Maintain accurate systems for employee leave management and advise Regional Managers on leave policies and approvals.
• Implement additional HR projects focused on employee wellbeing, learning, health, and safety.
• Provide regular HR performance reports, including weekly/monthly regional updates on recruitment, retention, attrition, probation, and employee engagement.

Qualifications and Experience

• A minimum of 7 years managing HR functions, including leadership of a HR team.
• Proven experience in influencing senior stakeholders and managing organizational HR strategies.
• Proficiency in Microsoft Office, HR Information Systems (HRIS), and data analysis.
• Degree qualification, preferably in human resources or a business-related discipline.
• Must hold CIPD certification.

Core Competencies

• Excellent communication skills with the ability to listen, explain, persuade, and influence various audiences respectfully.
• Strong relationship-building skills focused on reliability, understanding, and delivering against expectations.
• Analytical and critical thinking to make informed people-focused decisions.
• Empathy and care, demonstrating non-judgmental support and empathetic leadership aligned with company values.
• Maintain confidentiality and promote a culture of trust and integrity at all times.

Benefits

• Leadership opportunity in a respected organization with significant regional impact.
• 24 days of annual leave plus bank holidays.
• Mileage allowance for work-related travel.