Global Program Lead, Corporate Social Responsibility

Role overview

This position is responsible for shaping and delivering TikTok’s global corporate social responsibility programs from start to finish. The role focuses on building strong impact narratives, leading campaign execution, improving operating processes, and keeping global initiatives aligned across teams. It reports to the Global Head of CSR.

Key responsibilities

• Create and roll out global impact storytelling, narrative frameworks, and campaign plans that support the company mission and its four core pillars.
• Lead the full lifecycle of major global programs and campaigns, including stakeholder coordination, budget control, schedule management, and impact tracking.
• Improve how global programs run by setting up consistent workflows for campaign creation, approvals, and regional launch processes.
• Own communications for global impact programs, working closely with global communications and regional partners to keep messaging aligned across markets.
• Run quarterly business and program reviews, share impact results with senior leadership, and refine plans using performance data and stakeholder input.
• Monitor the overall program budget, manage spend, and allocate resources efficiently across initiatives.

Required experience and qualifications

• Background in program management, campaign development, CSR, or global marketing.
• Demonstrated success launching and scaling global campaigns or programs across multiple countries or markets.
• Strong project management capability, including experience handling cross-functional teams and complex budgets.
• Excellent narrative-building and storytelling ability, with experience writing for both internal and external audiences.
• Analytical, metrics-oriented approach with experience measuring program impact and reporting KPIs to senior stakeholders.

Preferred background

• Experience at a global technology company, nonprofit, or international marketing agency.
• Exposure to social impact, sustainability, or corporate communications work.
• Familiarity with the social media or creator ecosystem.
• Track record of improving processes or driving operational efficiency in fast-growing organizations.
• Experience collaborating with distributed teams across multiple time zones.

About the company

TikTok is a short-form mobile video platform built to inspire creativity and bring joy. Its global headquarters are in Los Angeles and Singapore, and it also maintains offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why this workplace stands out

The organization values curiosity, humility, resilience, innovation, and an “Always Day 1” mindset. Teams are global and diverse, and the culture emphasizes learning, iteration, and building meaningful impact together.

Diversity and inclusion

TikTok states that it is committed to an inclusive workplace where employees are valued for their skills, experience, and perspectives. The company aims to reflect the communities it serves and encourages diverse voices across its workforce.

Accommodation

Reasonable accommodations are available during recruitment for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other legally protected reasons. Requests for support can be submitted through the company’s accommodation request process.

Compensation and benefits

The annual base salary range for this role in the selected city is USD 102,400 to USD 174,800. Pay may differ based on qualifications, skills, experience, competencies, and location. Base salary is only one component of total compensation, and the role may also include discretionary bonuses, incentives, and restricted stock units.

Benefits can vary by employment type and work location, but include day-one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, and wellbeing benefits. Employees also receive 10 paid holidays annually, 10 paid sick days per year, and 17 days of paid personal time, prorated on hire and increasing with tenure. Benefits may be changed by the company at any time, with or without notice.

Fair chance notice

For candidates applying in unincorporated Los Angeles County, applicants with arrest or conviction records will be considered in line with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The company notes that criminal history may be relevant to duties involving client or colleague interaction, handling confidential and proprietary information, access to information systems, and the exercise of sound judgment.