Global Payroll Operations Specialist - Hong Kong

About Rippling

Rippling consolidates HR, IT, and Finance processes into a unified platform, simplifying workforce management by integrating payroll, expenses, benefits, and technology provisioning. This enables companies to automate and oversee every stage of the employee lifecycle seamlessly. For instance, onboarding a new hire globally can be completed within 90 seconds, including setting up payroll, corporate cards, computers, benefits, and third-party applications like Slack and Microsoft 365.

Headquartered in San Francisco, California, Rippling has secured $1.85 billion in funding from leading investors, including Kleiner Perkins and Sequoia, and is recognized by Forbes as one of America's top startup employers.

The company ensures candidate safety by issuing official communications solely from @Rippling.com email addresses.

Role Overview

We are seeking a seasoned payroll professional to join our Global Payroll Operations team, focusing on the APAC region, specifically Hong Kong. As Rippling broadens its global payroll solutions, this critical position manages operational aspects, strengthens partnerships, and supports entry into new markets and customer types.

This role involves close collaboration across departments and significantly influences product performance and customer satisfaction.

Key Responsibilities

• Timely processing of payroll, filings, and payments for clients in Hong Kong.
• Addressing and resolving issues with government bodies, partners, and directly managing customer communications.
• Coordinating with Global Payroll Engineering and Product teams to ensure payroll software complies with regulatory standards and resolves product defects swiftly.
• Prioritizing and implementing enhancements to internal payroll tools.

Required Qualifications and Skills

• At least 4 years of experience handling payroll processing in Hong Kong, with 2 years in client-facing roles.
• Hands-on expertise with local Hong Kong payroll software and comprehensive knowledge of payroll processes within the country.
• Experience running payroll in other APAC countries is advantageous.
• Ability to process payroll activities adhering to company policies, social security rules, legislation, and local taxation.
• Proficiency in Google Suite or Microsoft Office, particularly Docs, Sheets, and Excel, for data analysis and organization; familiarity with Salesforce queues, JIRA, and Confluence is a plus.
• Capability to accurately review and validate payroll calculations.
• Solid understanding of payroll concepts, regulations, labor laws, and leave policies.
• Strong organizational skills to meet strict deadlines.
• Fluency in spoken and written English.

Additional Information

Rippling is an equal opportunity employer committed to fostering diversity and inclusion. We prohibit discrimination based on race, religion, gender, age, disability, veteran status, or any other protected characteristics. Reasonable accommodations are available for candidates requiring assistance throughout the hiring process; requests can be sent via email to accomodations@rippling.com.