Gerente Relacionamento Sênior (Client Executive)

Role overview

This opportunity is for a senior client relationship leader in Brazil, supporting a partner company that handles the application process and all subsequent steps. The role is centered on building strategic partnerships, guiding key accounts, and delivering business outcomes through coordinated execution.

You will operate as a trusted advisor between clients and internal teams, helping align objectives, shape solutions, and ensure smooth delivery across complex corporate environments. The position calls for strong commercial judgment, a consultative approach, and the ability to influence senior stakeholders.

In this role, you will help grow accounts by spotting expansion opportunities, improving engagement strategies, and reinforcing long-term client value. The position is based in a hybrid work setup and involves collaboration with experienced professionals across multiple industries.

Core accountabilities

• Act as the main strategic contact for a portfolio of corporate clients and develop durable, high-trust relationships.
• Collect and structure strategic, operational, financial, legal, regulatory, and compliance inputs to advance client initiatives and projects.
• Work with clients and internal teams to define scope, priorities, requirements, deliverables, timelines, and success measures.
• Run governance forums such as kickoff sessions, executive committees, progress reviews, workshops, and stakeholder meetings.
• Coordinate cross-functional partners including legal, compliance, operations, finance, marketing, and technical teams to support integrated delivery.
• Track market dynamics, competitor moves, regulatory updates, and business opportunities to surface strategic insights.
• Handle feedback cycles, documentation, approvals, SLA management, decision logs, and change control activities.
• Support impact analysis and decision-making around scope, schedule, cost, and implementation choices.
• Monitor KPIs, post-launch outcomes, and acceptance criteria to confirm value delivery and client success.
• Develop executive-level reports, strategic presentations, and business review materials for clients and leadership.
• Identify avenues for account growth, additional solutions, and cross-functional offers that fit client needs.
• Manage commercial opportunities within assigned accounts, covering the process from lead identification through negotiation and closure.
• Build strong internal and external partnerships that improve customer value and support sustainable business growth.

Candidate profile

The preferred candidate has a strong background in strategic account management, consulting, or complex project leadership. Success in this role depends on excellent communication, commercial awareness, and the ability to work with executive stakeholders in fast-moving settings.

Requirements

• Background handling strategic corporate clients, key accounts, consulting work, or complex business programs.
• Experience in multifunctional corporate settings, leading strategic efforts and stakeholder-led initiatives.
• Strong analytical ability to interpret operational data, financial details, and performance metrics for decision support.
• Understanding of governance structures, compliance workflows, regulatory contexts, and stakeholder coordination practices.
• Excellent written and spoken communication skills for both executive and technical audiences.
• Strong capabilities in negotiation, problem-solving, and relationship management.
• Ability to juggle multiple priorities, complex requests, and shifting business needs.
• Proven experience spotting business opportunities and managing commercial processes from prospecting to contract finalization.
• Track record of building client growth strategies, including cross-sell and service expansion.
• Advanced command of Microsoft Office tools.
• Intermediate or advanced English proficiency.

Preferred background

• Experience in insurance, risk, claims, financial services, or professional services.
• Exposure to medium and large enterprise client relationships.
• Experience with market intelligence, competitor analysis, and trend monitoring.
• Familiarity with structured governance, approvals, and change management.
• Ability to track KPIs, measure outcomes, and turn findings into actionable insights.
• Consultative, customer-first mindset with a focus on long-term partnerships.
• Ability to influence stakeholders and lead strategic discussions across levels.
• Consistent history of meeting commercial targets and growth goals.

Perks and work environment

• Hybrid working model with a mix of remote flexibility and in-office collaboration.
• Support for professional development and career progression.
• Exposure to strategic projects, senior leadership, and high-impact client work.
• Inclusive and collaborative culture that values different perspectives.
• Opportunity to work with global teams and broaden professional experience.
• Benefits and wellness programs aimed at supporting employee well-being.
• Flexible practices that help balance work and personal life.

Application and hiring process

This posting is listed on behalf of a partner employer. Applications are reviewed through an AI-supported matching process that helps identify candidates against the role’s core requirements. Shortlisted profiles are then shared with the hiring company, which manages interviews, assessments, and final hiring decisions internally.

Privacy and data use

By applying, you consent to the processing of your personal data for candidate evaluation and sharing relevant information with the employer under applicable data protection rules, including GDPR where relevant. You may request access, correction, deletion, or objection at any time.

AI tools may also support parts of recruitment, such as application review, resume analysis, response assessment, or consistency checks. These tools assist recruiters and do not replace human judgment. Final decisions are always made by people.