General Manager WA & NT

Company Overview

mlcoa, a division of MedHealth Group, is dedicated to enhancing life, health, and employment outcomes across Australia with an individual-focused approach. As a premier provider of independent medical opinions and expert services, mlcoa collaborates with insurers, employers, legal entities, and government organizations to deliver reliable and superior results. Supported by MedHealth, Australia's largest workplace health and wellbeing provider, we merge extensive national reach with strong local knowledge.

Role Purpose & Responsibilities

We have an exciting vacancy for a senior leader as General Manager for Western Australia and Northern Territory. This role involves steering regional operations, advancing growth, encouraging innovation, and fostering excellent customer relations.

• Create and implement regional growth plans that align with national strategies.
• Enhance revenue streams, profitability, and operational efficiency within WA and NT.
• Forge and nurture strategic partnerships with clients, consultants, and key industry participants.
• Lead efforts to expand market share and increase service utilization through business development.
• Promote innovation, continuous improvement, and operational excellence.
• Maintain rigorous governance, compliance, quality assurance, and risk controls.
• Attract, engage, and retain skilled medical specialists and consultants.
• Guide, mentor, and develop a high-achieving leadership team and workforce.
• Act as a representative for mlcoa at industry events, customer engagements, and professional forums.
• Collaborate cross-functionally within mlcoa and MedHealth to seize growth and innovation opportunities, ensuring responsiveness to market and customer shifts.

Qualifications & Experience

• Extensive senior leadership experience in healthcare, insurance, rehabilitation, professional services, or similarly complex service fields.
• Demonstrable success in crafting and executing strategies to achieve enduring business growth, profitability, and operational excellence.
• Strong commercial and financial management skills with accountability for budgeting and performance metrics.
• Proven ability to cultivate and maintain strategic relationships with diverse stakeholders.
• Inspirational leadership style with experience managing high-performing teams through periods of growth and change.
• Track record of leading innovation, continuous improvement, and organizational transformation efforts.
• Excellent communication, influencing, and stakeholder engagement abilities, capable of representing the company at an executive level.
• Sound understanding of governance, risk, and compliance in regulated or professional environments.
• Tertiary qualifications relevant to business, health, management, or related areas are highly favored.

Additional Information & Benefits

mlcoa fosters an inclusive workplace where collaboration, integrity, expertise, quality, and solution-orientation are core values. Employees benefit from shaping the strategic future of the WA and NT operations alongside a value-driven culture.

• Access to extensive MedHealth benefits such as Fitness Passport and retail discounts via The Blue Light Card.
• Opportunities for continuous professional and leadership development.
• A competitive compensation package reflective of experience.

mlcoa is committed to equal opportunity employment, embracing diversity including individuals with disabilities, varied cultural and linguistic backgrounds, LGBTQIA+ community members, veterans, carers, and Indigenous Australians. The recruitment process accommodates accessibility requirements to support all candidates.