General Manager - Neonatal Centre and COMET Transport Services

Overview

The University Hospitals of Leicester NHS Trust offers a significant leadership opportunity for a General Manager to oversee strategic and operational functions across the Neonatal Centre and COMET Transport Services. Located in Castle Donington, Derby DE74 2NP, this role demands a visionary and committed leader dedicated to enhancing patient care quality and operational excellence.

Key Responsibilities

• Provide comprehensive leadership ensuring safe, effective, and efficient service delivery aligned with health care standards and organisational aims.
• Lead multidisciplinary teams to achieve superior patient outcomes and service delivery benchmarks.
• Manage budgets, workforce planning, performance measurement, and service development initiatives.
• Implementation of continuous improvement, governance frameworks, and quality assurance mechanisms.
• Develop and sustain strong collaborative relationships with internal teams and external stakeholders.
• Drive operational performance, including compliance, risk management, and incident investigation.
• Champion staff wellbeing, professional growth, and foster a culture of accountability and innovation.
• Participate in on-call and out-of-hours operational leadership activities as needed.

About the Trust

The Trust’s strategy for the next seven years focuses on delivering high-quality care, fostering an excellent work environment, forming impactful partnerships, and achieving research and education excellence. Equality and inclusion are core principles embedded throughout all activities.

Person Specification

• Essential: Demonstrate behaviours reflecting the Trust’s values.
• Essential qualifications include a first degree or equivalent experience, extensive healthcare knowledge, and evidence of Continuing Professional Development.
• Significant healthcare operational management experience with accountability for daily delivery and performance, preferably in acute or urgent healthcare settings.
• Proven success in meeting operational targets and implementing service improvements that benefit patients and families.
• Experience managing workforce and performance processes aligned with HR policies.
• Strong communication abilities tailored to diverse audiences and situations, with skills in negotiation, influence, and conflict resolution.
• Ability to analyse complex operational data and financial information to guide decision-making.
• Excellent organisation and planning skills to handle multiple priorities in fast-paced environments.
• Demonstrable commitment to Equality, Diversity, and Inclusion, promoting a respectful and inclusive workplace.
• Must be willing and able to travel to multiple sites and participate in on-call rotations.

Desirable Attributes

• Experience within neonatal or paediatric services including transport or critical care.
• Familiarity with improvement methodologies such as Lean, PDSA, or business case appraisal.
• Skill in developing dashboards and data collection improvements.
• Experience communicating complex performance and financial data via formal reporting.

Additional Information

• The post requires a Disclosure and Barring Service check due to the nature of responsibilities.
• The Trust welcomes applications from candidates who require current Skilled Worker sponsorship to work in the UK.