Full Time Supervisor - Harrisdale Petbarn

About Petbarn

Petbarn is a prominent pet specialty retailer across Australasia, featuring more than 240 locations throughout Australia and New Zealand. With over three decades of service, Petbarn is renowned for providing top-quality products, exceptional customer service, expert advice, and a unique shopping experience tailored for pet lovers.

Job Overview

We are seeking a highly personable and dedicated Full-Time Supervisor for our Harrisdale store. This role demands a strong focus on delivering exceptional customer service, proactive teamwork, and a passion for caring for pets.

Key Responsibilities and Expectations

• Deliver outstanding customer service with the goal to impress and satisfy every customer.
• Demonstrate a proactive and motivated approach in daily tasks.
• Maintain high standards of integrity and accountability in all duties.
• Communicate effectively across all levels within the organization and with customers.
• Manage pressure calmly and maintain composure in demanding situations.
• Show determination to achieve success and meet store objectives.
• Pay meticulous attention to detail in merchandising and store maintenance.
• Adopt a hands-on style in supervising and managing store operations.
• Handle physical tasks such as lifting heavy merchandise, including bags of dog food.
• Embrace flexibility in work schedule, including weekend shifts.
• Work reliably with the ability to perform independently without supervision.
• Contribute positively to team efforts focused on achieving exceptional sales results.

Required Qualifications and Experience

• Minimum two years of experience in a high-volume, structured retail environment.
• Strong skills in merchandising and store presentation.
• Commitment to the well-being and care of animals, with pet knowledge considered an advantage.
• Reliability and dedication to maintaining high standards in store operations.

Additional Information

Petbarn values individuals who are enthusiastic about pet retail and eager to grow their careers within the company. Candidates should be passionate about serving pet families, possess strong motivation, and thrive in a sales-driven environment.