Full-Time Registrar/Scheduler at Urgent Care Clinic

Role Overview

We are seeking a full-time Registrar/Scheduler to join our urgent care center in El Paso, TX. This entry-level position is essential for managing patient flow by scheduling appointments, registering patients upon arrival, and providing a welcoming experience. The role demands strong multitasking capabilities within a fast-paced medical environment.

Key Responsibilities

• Coordinate patient appointments and registrations efficiently to support clinic operations.
• Serve as the primary point of contact for patients, visitors, and staff.
• Maintain clear and effective communication to ensure smooth scheduling processes.

Required Qualifications and Skills

• Minimum education of a high school diploma.
• Prior office or customer service experience, ideally within healthcare or financial services.
• Proficient communication skills in both English and Spanish.
• Basic computer skills with the ability to manage multiple duties simultaneously.

Preferred Knowledge and Certifications

• Familiarity with medical terminology and ICD-10 (ICD9) coding.
• Understanding of payor terminology related to healthcare billing.
• Certification as a Healthcare Access Associate (CHAA) is advantageous.

Additional Qualities

• Demonstrated ability to interact tactfully and professionally with patients, visitors, and colleagues.
• Strong analytical thinking, organization, and problem-solving skills.