Front of House Team Member
Street, England, United Kingdom · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with a friendly, guest-focused approach who are comfortable in a fast-paced restaurant environment can apply. Prior experience in customer service or a similar public-facing role is useful but not required.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
We are hiring a Front of House Team Member for Slim Chickens at Clarks Village in Street, England. This position is suited to someone who enjoys delivering excellent guest service and thrives in a lively, high-energy restaurant setting.
About the brand
Slim Chickens is known for its Southern-inspired food, contemporary atmosphere, and strong focus on growth and development. The business has been recognised as a Sunday Times Best Big Company to Work For for 2025 and 2026. It is part of Boparan Restaurant Group, a hospitality business committed to delivering outstanding guest experiences and a positive workplace culture.
What you will do
- Welcome guests warmly and create a friendly first impression.
- Take orders carefully and efficiently, either at the counter or through table service.
- Help ensure each visitor enjoys a smooth and memorable dining experience.
- Serve food and drinks courteously and check that guests are satisfied.
- Support seating arrangements and keep the dining area neat and well organised.
- Process payments accurately and handle transactions with care.
- Work closely with kitchen colleagues and other front-of-house team members to keep service running smoothly.
- Respond promptly and professionally to customer questions, requests, or concerns.
What we are looking for
We are looking for someone with a positive approach, strong people skills, and a genuine interest in great customer care. You should be comfortable working in a fast-moving environment, able to juggle multiple tasks, and willing to work as part of a team. Previous customer-facing experience would be helpful, but it is not essential.
Additional requirements
This role requires flexibility to work different shifts, including weekends and bank holidays. The ideal candidate should be attentive to detail, communicate well, and contribute to a supportive workplace atmosphere.
Benefits and rewards
- 50% discount on your bill for you and up to 5 friends across all BRG brands, plus 20% off at Carluccio’s retail gift shop and deli, both in-store and online.
- Access to exclusive savings and special offers across online and high-street retailers, restaurants, entertainment, gifting, gym memberships, and more through the BRG Spark App.
- Free mortgage guidance and access to a Financial & Wellbeing Centre.
- Flexible access to earnings through Wagestream.
- Healthcare Cashplan and an Employee Assistance Programme for wellbeing support.
- Referral bonuses for recommending friends to join the team.
- Clear opportunities for career progression and development across a varied brand portfolio.
- Flexible scheduling to help support work-life balance.
Company values
Boparan Restaurant Group operates with a set of core values built around honesty, hard work, ambition, and care. The company expects its people to act with integrity, give their best every day, keep striving for improvement, and care deeply about guests, colleagues, and communities.
Skills
The role calls for excellent customer service, strong communication, teamwork, multitasking, attention to detail, and the ability to perform well in a busy hospitality environment. A positive attitude and willingness to learn are important.