HAGIUS

Front of House Associate

HAGIUS

Berlin, Germany · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 weeks ago
Work mode
In office
Eligibility
Candidates with experience in hospitality, wellness, fitness, luxury retail, or related front-of-house/reception settings are suitable to apply. The role is best suited to people who are proactive, service-minded, and comfortable in a client-facing studio environment.
Resume
Required to apply

Where you'll work

Job description

About the role

HAGIUS is looking to add a new Front of House team member in Berlin. The studio brings together a young, varied group of professionals who are focused on helping clients reach their fitness and health objectives. In this role, the reception area is more than a greeting point; it helps shape the atmosphere that supports performance, consistency, and a positive client journey.

The ideal person is lively, attentive to detail, and genuinely interested in hospitality. HAGIUS values initiative, active engagement, practical problem-solving, fresh ideas, and a workplace culture built on respect, consideration, and teamwork.

Responsibilities

  • Serve as the first point of contact for clients arriving at HAGIUS.
  • Welcome visitors, complete check-ins, and help them settle in comfortably.
  • Support clients with questions or concerns and work to turn issues into positive interactions.
  • Keep the studio neat, orderly, and clean throughout the day.
  • Carry out routine administrative and reception-related tasks.
  • Introduce new clients to the HAGIUS experience in a warm and engaging way.

Requirements

  • Prior experience in hospitality, such as hotels, premium retail, or upscale fitness/wellness settings.
  • Strong customer service abilities with a clear focus on making every client feel welcome.
  • Good verbal and written communication skills for interacting with both clients and teammates.
  • Comfort working in a busy environment where multitasking and time management matter.
  • Experience in reception or front-of-house work in wellness, fitness, or hospitality is an advantage.
  • Solid organizational habits and careful attention to detail for record-keeping and studio operations.

Perks

  • Become part of a youthful and diverse team.
  • Interact with interesting and engaged clients.
  • Work in a healthy, friendly environment.
  • Enjoy free classes.

Additional information

HAGIUS welcomes applications from candidates who are excited to contribute to a guest-focused environment and grow with the team. The company is looking for someone who can bring energy, professionalism, and a positive mindset to the front desk experience.

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