Food & Beverage Attendants & Team Leaders at Oaks Cypress Lakes Resort

About Minor Hotels and Oaks Cypress Lakes Resort

Minor Hotels ranks among Australasia’s premier hospitality groups, overseeing over 70 properties regionally and a worldwide network of 640 hotels spanning 66 countries. Its brands—including Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli—operate across six continents from Asia Pacific to South America. Being part of this organization offers extensive opportunities for growth and global career advancement.

Our team members are central to our achievements. We are dedicated to fostering skill development and supporting professional progression within an environment that celebrates teamwork, exceptional service, and a vibrant workplace culture.

Role Overview

We welcome hospitality professionals eager to join the Food & Beverage team at the Oaks Cypress Lakes Resort, situated in the scenic Hunter Valley. Multiple full-time and part-time roles are open, perfect for those aiming to develop their career amidst a beautiful resort setting prioritizing service excellence and collaboration.

Primary Responsibilities

• Providing courteous, expert, and prompt service in our dining venues, bars, and during events
• Assisting daily Food & Beverage operations including restaurant service and function support
• For Team Leaders, guiding and motivating team members to achieve outstanding service standards
• Maintaining food and beverage quality aligned with brand requirements
• Fostering an inviting and positive atmosphere for both guests and colleagues
• Ensuring cleanliness, presentation, and safety standards are rigorously upheld

Qualifications and Requirements

• Experience in hotels, resorts, restaurants, or other high-volume hospitality settings is preferred
• Current Responsible Service of Alcohol (RSA) certification is mandatory
• Current Food Safety certification or willingness to obtain it
• Excellent customer service abilities with passion for delivering memorable guest experiences
• Effective teamwork in fast-paced hospitality contexts
• Positive mindset with eagerness to learn and improve
• Strong communication skills and meticulous attention to detail
• Availability to work rotating shifts, including weekends and public holidays
• For leadership roles: prior supervisory experience in Food & Beverage is advantageous

Additional Information

• We prioritize employee growth through comprehensive learning and development programs
• Benefit from substantial discounts on stays at Minor Hotels within Australasia and worldwide
• Enjoy retail cashback and discounts at over 400 leading stores in Australia and New Zealand
• Access discounted entertainment, health insurance offers, workplace banking, and wellness programs including employee assistance and personalized wellness support

This position is open only to applicants legally authorized to work in Australia or New Zealand.