Food & Beverage Attendant - All Day Dining

About the Company and Work Environment

Join a vibrant team at Grand Plaza Mövenpick Media City, where we believe in turning ordinary moments into extraordinary experiences. We foster a welcoming and inclusive workplace dedicated to diversity and equality, encouraging employees to thrive and pursue their passions. As part of Accor's global hospitality family, you will find meaningful work and opportunities to grow every day.

Role Overview

We are looking for a dynamic and customer-oriented Food & Beverage Attendant to become part of our All Day Dining team. This position requires you to deliver excellent service throughout the day—from breakfast through dinner—ensuring guests enjoy a pleasant, smooth, and memorable meal experience.

Key Responsibilities

• Warmly greet and welcome guests upon arrival at the restaurant.
• Provide menu guidance, answer guests' inquiries, and recommend dishes based on preferences.
• Accurately take and process food and drink orders using the POS system.
• Serve food and beverages promptly with attention to correct presentation and plating standards.
• Anticipate guest needs and swiftly attend to requests for additional items or condiments.
• Deliver outstanding customer service by engaging with patrons and addressing any questions or concerns effectively.
• Monitor guest tables regularly to ensure satisfaction, including refilling beverages and clearing dishes as needed.
• Collaborate closely with kitchen and team members to maintain efficient and timely service.
• Handle financial transactions—including cash and card payments—following proper procedures.
• Support restaurant setup and cleaning activities such as arranging tables and utensils and maintaining hygiene throughout shifts.

Candidate Requirements

• Previous F&B attendant experience or a similar customer service background is desirable.
• Strong communication and interpersonal abilities.
• Capacity to handle multiple tasks efficiently in a fast-paced setting.
• Detail-oriented approach to order accuracy, service, and dining area preparation.
• Friendly demeanor with a sincere passion for delivering exemplary guest experiences.
• Familiarity with various cuisines and basic knowledge of food and beverage pairing.
• Basic numeracy skills and competency in operating POS systems.
• Willingness to work flexible shifts, including mornings, evenings, weekends, and public holidays.
• Awareness and compliance with hygiene and safety standards within the dining environment.

Additional Benefits

• Access to employee discount card for reduced rates at Accor properties worldwide.
• Participation in educational and training programs via Accor academies.
• Prospects for personal development and career advancement within the property and internationally.