Food and Beverages Order Taker

Job Overview

As a Food & Beverage Order Taker at Hilton in Mecca, you will play a vital role in creating memorable dining experiences by delivering exceptional guest service with warmth and enthusiasm.

Key Responsibilities

• Engage guests with a positive and friendly manner, proactively enhancing their dining experience.
• Gain comprehensive knowledge of menu items, promotions, and specials to confidently respond to guest inquiries.
• Accurately take and record food and beverage orders using the point-of-sale system, ensuring timely and precise delivery.
• Maintain the food service area by keeping it stocked, clean, and well-organized at all times.
• Adhere strictly to health, safety, sanitation, and alcohol regulations to protect guest and team member welfare.

Qualifications and Values

• Demonstrate a passion for hospitality by spreading warmth and positivity.
• Uphold integrity and consistently make ethical choices.
• Exemplify leadership qualities to inspire colleagues.
• Commit to teamwork, knowing it produces optimal results.
• Take ownership and accountability in all tasks performed.
• Exhibit urgency and discipline, focusing on impactful, timely action.

About Hilton

Hilton is recognized worldwide as a leader in hospitality, welcomed over 3 billion guests globally, and is committed to excellence in both guest experiences and workplace culture. Our award-winning environment fosters growth and supports career advancement. Join us to contribute to a workplace that values every team member and delivers exceptional stays to guests across the globe.