Food and Beverage Attendant / Barista

About Mövenpick Hotel Auckland

Situated in Auckland's central business district, Mövenpick Hotel Auckland offers a prime location combined with vibrant food and beverage experiences and BODA Restaurant, a MICHELIN Guide-recognised venue serving a fusion of local New Zealand produce and bold Korean flavors. The hotel is known for elegantly designed rooms and warm Swiss hospitality.

Role Overview

As a Barista and Food and Beverage Attendant, you are a key part of delivering memorable hospitality experiences. Beyond preparing coffee and serving guests, you act as a host and storyteller representing the hotel and dining venues. Your role involves crafting excellent beverages, facilitating smooth service, and creating a welcoming atmosphere to make guests feel valued.

Primary Responsibilities

• Prepare and serve coffees, teas, and specialty drinks with high quality.
• Support opening and closing operations, ensuring service areas, equipment, and supplies are ready and well-maintained.
• Deliver attentive and efficient food and beverage service across restaurant, bar, and café outlets, proactively suggesting menu items to enhance guest experience and increase sales.
• Acquire comprehensive knowledge of menus, drinks, and hotel offerings to engage with guests confidently.
• Maintain effective communication with kitchen staff and other teams to ensure seamless service delivery.
• Provide prompt, courteous, and personalised service to create enjoyable dining experiences.
• Ensure all food safety standards, hygiene protocols, and cleanliness guidelines are consistently adhered to in guest and service areas.

Candidate Qualifications

• Strong enthusiasm and passion for hospitality and quality guest experiences.
• Barista certification or prior experience in crafting specialty coffee is preferred.
• Excellent communication and interpersonal skills with ease in engaging guests from diverse backgrounds.
• Proficient in English both verbally and in writing.
• Ability to work independently and collaboratively within a team environment.
• A positive attitude, adaptability, and capacity to remain calm in busy, fast-moving conditions.
• Willingness to work flexible hours on a rotating schedule, including weekends, public holidays, and varied shifts.
• Professional appearance and enthusiasm for promoting the hotel’s food and beverage offerings.

Additional Information and Benefits

Working at Mövenpick Hotel with Accor extends beyond career development; the company provides a supportive work culture and several valuable employee benefits, such as:

• Access to Accor Academy including educational resources like Typsy for training and development.
• Exclusive Heartist benefits including discounts on food, beverage, and accommodation worldwide.
• Uniform dry cleaning services.
• A diverse and inclusive environment encouraging equality and accommodation.
• Parental leave benefits under Accor’s family-friendly policies.
• Employee assistance programs supporting well-being.

Accor values diversity and is committed to inclusive employment practices, offering reasonable adjustments during recruitment and employment for candidates with disabilities or specific needs.

Join Mövenpick Auckland to be part of a hospitality team guided by passion, elegance, and sustainability, delivering heartfelt service with a unique French flair and Swiss warmth.