Food and Beverage Attendant

Company Overview

Become part of Accor, a global leader in responsible hospitality, boasting over 45 brands, 5,600 hotels, and 10,000 restaurants worldwide across 110 countries. Each brand embraces its unique style while collectively striving to innovate and redefine hospitality.

As a member of the Accor team, you will be recognized as a "Heartist®," embodying hospitality as a heartfelt vocation. Join a nurturing workplace that supports your personal and professional growth, offers opportunities to explore different roles within the hospitality sector, and enables career advancement both locally and internationally. The company values dedication and offers exclusive sector-specific benefits and meaningful work that creates lasting experiences for guests, colleagues, and the environment.

Key Responsibilities

• Deliver consistently professional, friendly, warm, and engaging service to guests.
• Maintain thorough understanding of the outlet's policies, procedures, and service standards.
• Possess comprehensive knowledge of the menu, beverage lists, and current hotel promotions including in outdoor catering settings.
• Inform and assist guests regarding menu details, garnishes, ingredients, and preparation methods.
• Adhere strictly to safety and sanitation protocols when handling food and beverages both within the hotel and at external venues.
• Comply with occupational health and safety laws and company guidelines as directed by supervisors.
• Identify and report hazards, unsafe conditions, equipment malfunctions, and any workplace injuries or illnesses promptly (within eight hours).
• Operate equipment safely using appropriate tools, avoiding risks to oneself and others.
• Properly use and maintain personal protective equipment provided for safety.
• Prevent workplace accidents by maintaining cleanliness, addressing spills immediately, and following proper lifting and ergonomic procedures.
• Follow good housekeeping to keep work areas tidy and free from obstacles.
• Engage with supervisors regarding any safety concerns or questions.

Qualifications

• Sound knowledge of international cuisine, including buffet and à la carte service styles.
• Minimum five years of culinary experience within a hotel environment.
• Strong leadership and communication capabilities.
• Certified training in food hygiene and safety.
• Enthusiastic, outgoing personality with a strong guest-focused approach.

Additional Information

Accor is committed to fostering an inclusive, diverse workplace and encourages individuals from all backgrounds to apply, supporting equal opportunity in recruitment and promotion.