Field Service Technician - Crown Forklifts Auckland

About Crown Equipment

With over four decades of experience in New Zealand, Crown Equipment has firmly established itself as a leading material handling equipment provider. Our extensive sales and service network spans across both North and South Islands, supported by a globally recognized brand revered for quality products, skilled personnel, dependable service and parts, and innovation in technology.

Role Overview

We are inviting applications for an exciting full-time, permanent position based in Auckland where you will join a dynamic team dedicated to maintaining and repairing a broad range of forklift trucks. Your work will involve field and site-based service visits as well as tasks in our fully stocked workshop. The forklifts include both mechanical battery-electric and internal combustion models, offering diverse technical challenges and opportunities to deepen your expertise. Your fundamental contribution will be to deliver outstanding service to our customers, ensuring their operations run smoothly.

This role offers structured training on our products and career progression within the organization. Existing familiarity with Crown products is beneficial but not essential, as comprehensive training resources will be provided.

Work Details

• Work schedule: Monday to Friday, with some on-call responsibilities
• Potential for paid overtime and time-and-a-half remuneration beyond 40 hours per week
• Optional 4-day work weeks of 10 hours each, subject to conditions

Candidate Profile

• Minimum 3 years experience with material handling equipment, auto electrical, or battery electric vehicle systems, or a corresponding trade qualification (including recognized overseas credentials)
• Strong customer-oriented approach with a problem-solving mindset
• Ability to collaborate effectively within a team environment
• Comfortable with IT systems and quick to learn new technologies
• Skilled at building positive customer relationships and maintaining attention to detail
• Physically capable of handling manual work requirements
• Holder of a valid driver's license and able to pass a comprehensive pre-employment medical, including drug and alcohol screening

Employee Benefits

• Competitive hourly rates ranging from NZD 30 to 42 depending on experience
• Paid overtime at time-and-a-half after 40 hours per week plus scheduled on-call pay
• Extensive training including an initial five-week service training program
• A supportive, team-oriented work environment
• Opportunity to work with a highly reputable forklift supplier
• Clear pathways for career advancement, with personnel typically enjoying long-term careers (up to 25 years) within the company
• Entry-level opportunities leading to careers in trade, sales, and more