Field Service Engineer - Europe

Role overview

Landa is hiring a Field Service Engineer for Europe to help ensure customers get the best possible experience with its Nanographic Printing presses. The position focuses on delivering dependable technical support, solving issues on site, and building stronger relationships with customers as the user base grows.

What you will do

• Share technical expertise with press operators so they can resolve equipment issues directly at customer locations.
• Work with Landa’s global teams to route and manage complex problems that need broader support.
• Use in-depth knowledge of the presses’ technical functions to improve machine output and overall productivity.

Required experience and technical background

• You should have at least 2 years of experience supporting products in the graphic arts sector, specifically with digital printers or offset presses.
• Experience with inkjet systems will be considered an added advantage.
• Strong end-to-end technical ability and solid troubleshooting skills are essential.
• A valid driving license is required.

Working style and personal attributes

• You must be open to flexible working hours and willing to travel 60% to 70% of the time to customer sites, including overnight travel.
• The role requires the ability to work independently with remote supervision and stay effective under pressure.
• You should be comfortable collaborating with international customers and colleagues and have strong interpersonal skills.
• A practical, solution-oriented mindset is important for following established technical procedures while resolving customer issues.
• Continuous learning is expected, along with the ability to deepen your understanding of systems, technologies, and products on your own.
• You should be self-driven and able to thrive in a fast-moving environment.
• Clear and effective communication in English is necessary.