Fashion Advisor - New Bond Street

About The Role

Join CHANEL at their New Bond Street boutique as a permanent full-time Fashion Advisor, where your expertise will help create a luxurious and captivating client experience. You will be instrumental in weaving the essence of contemporary fashion trends with CHANEL’s rich legacy to foster desire and loyalty among discerning clientele.

Key Responsibilities

• Develop authentic, meaningful client relationships that cultivate lasting trust and brand allegiance.
• Provide bespoke style advice tailored to individuals’ tastes and lifestyles, enhancing their CHANEL experience.
• Manage daily tasks with precision and organization to ensure operational excellence.
• Promote a creative, collaborative environment within the boutique, motivating colleagues to maintain the highest standards of luxury service.

Candidate Profile

• Ability to forge sincere connections through empathy and customized service.
• Strong knowledge of fashion trends alongside a profound appreciation for CHANEL’s heritage and style.
• Exceptional communication skills, able to engage clients through confident and graceful storytelling.
• A cooperative spirit, contributing to a positive and high-achieving team culture.
• Detail-oriented and disciplined in delivering excellence consistently.

What Drives You

• Passion for building meaningful client relationships and crafting outstanding customer experiences.
• Keen interest in the dynamic fashion industry and a desire to continually expand your trend knowledge.
• Enthusiasm for being part of an innovative and creative team environment where collaboration is valued.

Professional Development and Impact

• Gain insights into luxury fashion retail, cultural subtleties, consumer behavior, and current industry advancements.
• Learn to utilize client relationship management (CRM) systems extensively used in the fashion sector.
• Develop problem-solving skills by addressing client needs creatively and effectively.
• Support CHANEL’s sustainability commitments, promoting initiatives across nature restoration, circularity, empowerment, and gender equality.

Employee Benefits

• Comprehensive private medical insurance including coverage for pre-existing conditions and options for family enrollment.
• Access to 24/7 online GP consultations within a day’s notice and participation in a cycle-to-work scheme.
• Financial benefits including pension plans, life assurance, and retail discounts at numerous outlets.
• Support programs targeting mental health and overall wellbeing.
• Exclusive lifestyle perks such as discounts on arts and culture events and CHANEL product purchases.
• Recognition and rewards programs celebrating service milestones with gifts and additional leave.

Diversity and Inclusion

CHANEL is devoted to fostering an inclusive culture that embraces individual uniqueness and personal growth, welcoming applicants who will bring diverse perspectives and enrich the team dynamic.