ER Registrar (PRN)

Role Summary

The ER Registrar position involves supporting patient care by accurately gathering and confirming demographic and insurance data via face-to-face and phone communication.

Key Duties

• Engage courteously with patients and their families, assisting them and addressing their questions.
• Manage scheduling of medical procedures, preregister patients, and secure required authorizations.
• Verify insurance eligibility and ensure precise recording of health insurance details.
• Document patient financial responsibilities and relay operative reports to physicians.
• Maintain thorough and organized medical documentation, including chart preparation and follow-up to complete records.
• Quickly respond to requests for medical records and oversee storage management.
• Answer phone calls professionally, fulfill additional delegated tasks, and uphold dependable attendance.

Qualifications & Skills

• Between zero to two years experience in healthcare roles related to patient registration, appointment scheduling, or front desk operations.
• Up to two years experience in customer service positions.
• Strong skills in interpersonal communications and customer care.
• Knowledge of confidentiality protocols, competency in registration and insurance systems, meticulous attention to detail, and excellent organizational abilities.