Employment Consultant - Lilydale

Company Overview

The Salvation Army is a longstanding Christian organisation and one of Australia's largest charities, committed to making a positive impact on lives and communities. Through crises and challenges, it provides support, safety, and opportunities to those in need.

Employment Plus (EPlus), an arm of the Salvation Army, has been aiding Australians in securing suitable employment since 1998 as part of the government’s Employment Services network. Having partnered with over 200,000 businesses and helped hundreds of thousands of job seekers secure positions, EPlus fosters a forward-thinking, results-oriented culture while focusing on meaningful community impact.

Role Summary

Located at the Lilydale centre, this role involves working with participants of the Workforce Australia program to help them overcome obstacles to employment and successfully gain workforce entry.

Key Responsibilities

• Maintain a large caseload of job seekers requiring assistance.
• Engage actively with participants who are work-ready to secure long-term employment, including employer outreach through reverse marketing strategies.
• Identify and address individual barriers preventing job readiness.
• Equip participants with necessary tools and confidence for workforce entry.
• Utilise problem-solving abilities and resilience to maximise employment outcomes.

Candidate Profile

• Excellent communication and interpersonal capabilities.
• A proactive, reliable self-starter driven to achieve impactful results and solve problems effectively.
• Ability to adapt dynamically to challenges and changing work environments.
• Proven track record of meeting or exceeding business KPIs and targets.
• Proficient with computers and Microsoft Office applications.

Benefits and Perks

• Competitive salary accompanied by not-for-profit salary packaging advantages including up to $15,900 tax-free along with meal and entertainment benefits.
• Flexible work-life balance including options for a 9-day fortnight or accrued days off every 4 weeks.
• Discounts on fitness memberships, health insurance, retail, and more.
• Generous leave entitlements including purchased leave, 12 weeks paid parental leave, and up to 5 days paid leave per year to support Salvation Army initiatives.
• Access to Employee Assistance Program (EAP) and wellness initiatives promoting a supportive and inclusive environment.
• Potential for long-term career opportunities within EPlus and broader Salvation Army networks.
• Comprehensive on-the-job training and development support.

Additional Information

Industry experience is not a prerequisite; many successful employees come from customer-facing sectors such as retail or hospitality with strong mentoring and interpersonal life skills. This is an excellent opportunity to transition into a rewarding career with improved work schedules.

The Salvation Army champions diversity and inclusion in recruitment processes and encourages applications from all cultural, linguistic, and identity backgrounds, including Aboriginal and Torres Strait Islander peoples. Reasonable adjustments are available for applicants with disabilities.

All applicants must complete a National Criminal History Check; roles involving children require a Working with Children Check.

The organisation upholds its core values of Integrity, Compassion, Respect, Diversity, and Collaboration.