Emergency Call Center Operator (m/f/d) – Career Starters Welcome!

About the Role

Are you someone who wants to engage in meaningful work and assist people during critical moments? Do you remain calm under pressure, concentrate effectively, and enjoy taking responsible decisions? Join our emergency call center team in Wolfsburg and help manage incoming emergency calls and service requests efficiently.

Key Responsibilities

• Answer and manage incoming emergency calls promptly.
• Coordinate deployment of emergency personnel and technical services.
• Document incidents and responses accurately.
• Communicate effectively with customers, authorities, and emergency teams.
• Monitor alarm and security systems continuously.

Compensation

Your hourly wage ranges between 18 and 25 euros depending on your qualifications and role.

Application and Onboarding Process

• Submit your resume or a brief message with your contact details and availability.
• If you lack the §34a certification, assistance is provided to guide you through courses and examination dates to become operational swiftly.
• Participate in a short phone or in-person interview to discuss the workplace, work schedules, and subsequent steps.
• Undergo structured onboarding with hands-on training and support from experienced colleagues.
• Begin your journey as part of the team with ongoing feedback and training opportunities.

Additional Information

Career changers are highly encouraged to apply. We are committed to supporting you throughout the transition and training phases.