Emergency Call Center Operator (m/f/d) – Career Changers Welcome!
Salzgitter, Lower Saxony, Germany · Full Time
Be the first to apply
- Experience
- Any
- Salary
- EUR 18 – EUR 25 / hour
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Open to career changers (Quereinsteiger) including applicants without prior related experience; support provided for necessary certifications.
- Resume
- Required to apply
Where you'll work
Job description
Overview
Are you looking for a meaningful profession where you help people in critical moments? If you can stay calm under pressure, work with focus, and make responsible decisions, consider joining our emergency call center team in Salzgitter.
Key Responsibilities
- Receiving and managing incoming emergency calls
- Coordinating deployment of emergency personnel and technical services
- Documenting incidents and actions taken
- Communicating effectively with customers, authorities, and first responders
- Monitoring alarm and security systems
Compensation
The hourly wage ranges between 18 and 25 euros, varying by qualifications and area of assignment.
Application Process
- Submit your resume or a brief message including contact details and availability; confirmation will be provided upon receipt.
- If you don't possess the required §34a certification, we offer advice and support for courses and exams to ensure you are ready for deployment swiftly.
- Participate in a short phone or in-person conversation to discuss the assignment location, working hours, and subsequent steps.
- Undergo a structured onboarding process, including practical training and mentoring from experienced colleagues.
- Commence working with the team, receiving ongoing feedback and opportunities for further training.