E-commerce Executive

About the Role

Join the prestigious House of Parfums Christian Dior and help further the vision of creating a more beautiful and joyful world. As an E-commerce Executive, you will support the ambition of becoming the leading French luxury beauty brand by embodying the company’s core values: passionate creativity, joyful collaboration, excellence in luxury, bold leadership, inclusive culture, and commitment to reimagining the world.

Key Responsibilities

• Support and assist in defining and implementing the e-commerce strategy aligned with the trading calendar, brand priorities, and equity.
• Manage localised product information for new launches, coordinate campaigns, activate services with warehouses, and collaborate with internal and central teams.
• Organise promotional activities and optimise site content to boost discovery, conversion rate (CVR), and average order value (AOV).
• Maintain flawless website content updates to support sales activities, optimise product listings and visuals to enhance conversions.
• Perform daily site quality checks, identify and resolve bugs in partnership with IT, and implement website improvements.
• Support SEO efforts by conducting keyword research, refining content, and monitoring SEO performance with marketing teams.
• Implement conversion rate optimisation (CRO) initiatives, verify A/B test setups, and enhance user experience to increase CVR and AOV while reducing user frustration.
• Prepare daily and weekly performance reports and conduct competitive analysis using tools such as Google Analytics and Content Square.
• Assist delivery of central projects including website revamps for product pages, checkout, and user accounts, as well as help prepare and launch new features.
• Adapt to evolving responsibilities based on company needs and project demands.

Qualifications and Experience

• 2 to 3 years of experience in e-commerce, focusing on trading, content management, CRO, and SEO.
• Proven ability to work collaboratively across multiple teams and stakeholders.
• Experience in luxury, fashion, beauty, or retail sectors is highly advantageous.
• A degree in Business, Marketing, E-commerce, or a related discipline is preferable.

Technical Proficiencies

• Competent in e-commerce platforms and content management systems, notably Salesforce.
• Experience with Product Information Management (PIM) systems and SAP software.
• Proficiency in analytics platforms such as Google Analytics and Content Square.
• Strong Excel skills for reporting, data analysis, and tracking.
• Ability to troubleshoot operational/system issues and coordinate solutions effectively.

Personal Attributes

• Excellent interpersonal and communication skills to foster strong teamwork across diverse groups.
• Analytical thinker capable of translating data insights into strategies that drive revenue growth.
• Proactive problem-solver with a keen eye for identifying challenges and addressing them promptly.
• Highly organised with strong multitasking ability to manage several projects simultaneously.
• Meticulous attention to detail and commitment to accuracy in all work tasks.
• Genuine enthusiasm for digital trends, e-commerce innovation, and enhancing the online customer journey.

Additional Information

At Parfums Christian Dior, diversity and inclusivity form the foundation of excellence. The company embraces a workplace where all individuals are respected, welcomed, and valued regardless of their uniqueness. This inclusive culture not only strengthens the brand but ensures it remains vibrant and sustainable.

If you require reasonable accommodations during the application process, please indicate so in your application.

Recruitment Process

• Submit your application for review by our recruitment team.
• If your profile meets the role’s criteria, you will be contacted for an initial HR interview.
• The recruitment process is subject to modification based on business needs.