Director of Ticket Sales at North Texas SC

About the Club

North Texas Soccer Club, the MLS NEXT Pro affiliate of Major League Soccer's FC Dallas, serves as a key developmental hub while deeply engaging with the North Texas community. Based in Mansfield, Texas—one of the nation’s fastest-growing regions—the club is committed to delivering a top-tier matchday experience and building strong ties with local and regional partners. Excitingly, it will move into a new state-of-the-art 7,500-seat stadium in Spring 2026, marking a significant milestone for professional soccer in the area.

Role Overview

The Director of Ticket Sales will be an integral full-time, in-person leader responsible for guiding the ticket sales division. Located in Mansfield, this role requires an onsite presence and involves driving revenue streams including season tickets, group sales, premium seating, and suites. The position collaborates cross-functionally with Marketing, Ticket Operations, Corporate Partnerships, and Game Day Operations departments to meet revenue targets. The candidate will also help prepare for the club’s transition to the new stadium.

Key Responsibilities

• Formulate and implement ticket sales strategies aligned with North Texas SC and FC Dallas leadership directives covering forecasting, budgeting, promotions, and CRM-driven campaigns.
• Lead and motivate a team of Account Executives to meet and surpass sales objectives in season tickets, group sales, and premium seating categories.
• Provide ongoing coaching and development to foster professional growth and enhance team performance.
• Utilize customer insights and marketplace trends to design targeted campaigns aimed at maximizing ticket revenue.
• Create and manage sales incentives and contests to promote a positive, results-focused team culture.
• Maintain robust customer relationships through exceptional service and proactive engagement.
• Represent the club at community events and in-stadium activities to boost fan engagement and maximize sales opportunities.
• Collaborate closely with Ticket Operations, Service & Retention, Corporate Partnerships, Marketing, and Human Resources departments.
• Coordinate regularly with FC Dallas and MLS NEXT Pro leadership to align on organizational priorities and implement best practices.

Required Qualifications

• At least five years of professional sales experience with a minimum of two years in a leadership or management capacity.
• Demonstrated ability to inspire and lead a sales team in a dynamic, fast-paced setting.
• Excellent interpersonal skills with a passion for fan and community engagement.
• Proficiency with CRM systems and ticketing software platforms.
• Strong strategic planning, organizational, and problem-solving capabilities.
• Effective verbal and written communication skills.
• Ability to handle multiple responsibilities with strong prioritization skills.
• Willingness to work flexible hours including weekends, evenings, and holidays, as required by game schedules.
• Must reside or be ready to relocate to Mansfield, Texas; remote work is not permitted.
• Open to assuming additional duties as needed in support of a collaborative, expanding team.
• Bilingual skills are advantageous but not mandatory.

Additional Information

Note that relocation assistance is not provided. North Texas SC is an equal opportunity employer, fostering a diverse and inclusive work culture where every employee feels respected and valued.