Director of Partnerships

About Function Health

Function Health is pioneering an AI-based health operating system aimed at empowering individuals to achieve 100 healthy years of life. Combining advanced diagnostics, comprehensive biomarker analysis, longitudinal health data, and AI-driven insights, the company supports hundreds of thousands of members to take proactive control over their health span. Backed by a $298M Series B venture round led by Andreessen Horowitz (a16z), Function was recognized as one of Fast Company's Most Innovative Companies of 2024.

The Imaging Team at Function operates one of the most sophisticated cancer screening platforms worldwide, providing AI-enhanced MRI scans across 13 organs at more than 200 imaging centers in over 150 cities domestically and internationally. This technological infrastructure is central to the company’s mission to shift healthcare from reactive to proactive paradigms and is rapidly expanding as Function embarks on its next growth phase.

Role Overview

The Director of Partnerships leads the full management of Function’s imaging partner network, overseeing daily network operations and defining strategic direction. This role requires managing account teams, onboarding processes, service level agreements, and maintaining CRM accuracy to ensure a clean and efficient network. The position is both operational and strategic: driving market prioritization, determining partner composition, handling remediation or exit decisions, and managing escalations of high priority.

Key Responsibilities

• Maintain overall health, performance, and partner composition for 200+ imaging facilities in the network.
• Ensure CRM is precise and acts as the definitive system of record for partners.
• Lead strategic decisions on market prioritization based on member demands and coverage shortfalls.
• Make informed recommendations on partner exits, exclusivity agreements, and major market investments.
• Manage and coach a team of account managers responsible for partner engagement and performance optimization.
• Directly handle complex escalations with significant partners.
• Negotiate renewals and contracts on vital partnerships, encompassing pricing, exclusivity, and service terms, collaborating with Legal to finalize agreements.
• Supervise clean onboarding and smooth launch transitions, coordinating cross-departmentally with Member Experience, Operations, and engineering teams.
• Support integration of new scanning technologies and international expansion efforts, notably in the UK and new markets.
• Maintain operational systems including CRM, standard operating procedures, and institutional knowledge repositories for scalability.
• Collaborate extensively across Product, Operations, Finance/Billing, and Member Experience teams to ensure partnership efficacy and superior member service.
• Advocate partner network needs and perspectives within internal strategy and planning forums.

Candidate Profile

• Minimum of five years managing partnerships or provider networks, experience outside healthcare is acceptable.
• Proven leadership developing teams through escalations and managing complex operational challenges.
• Accountability and decision-making experience concerning partner network exits, remediation efforts, and escalations.
• Highly entrepreneurial, with the capability to independently approach ambiguous situations and build necessary processes.
• Strong operational mindset focused on process standardization, documentation, and system integrity.
• Effective cross-functional communicator, able to bridge commercial and operational requirements across teams including Product, Operations, and Legal.
• Excellent written and verbal communication skills characterized by clarity, directness, and organization.
• Demonstrates strong ownership and ability to deliver results in a dynamic, growth-focused environment.

Benefits and Culture

• Competitive total compensation ranging between $310,500 and $420,000 OTE, structured as a 50/50 base and bonus split.
• Stock option participation and comprehensive health, dental, and vision insurance for employees and their families.
• Wellness and commuter perks alongside a competitive vacation policy.
• Access to professional development funds and a culture that promotes continuous learning.
• Meaningful opportunity to impact early cancer detection and improve public health worldwide.

Additional Information

Function Health embraces diversity and fosters an inclusive environment, being an equal opportunity employer. All official communication will come from a verified @functionhealth.com domain; beware of fraudulent offers soliciting personal or financial information.