Director of Infrastructure

About Opti9

Opti9 is a cloud solutions company that designs tailored services for businesses across many industries. The organization is a Veeam partner and also holds AWS Premier Consulting Partner and Certified Solution Provider status. Its capabilities span managed cloud, backup and replication, disaster recovery, security, Microsoft 365, and public cloud services such as migration, optimization, transformation, and cloud-first application consulting.

The company promotes a people-first, energetic, and collaborative workplace that values fresh thinking, accountability, and customer focus. It is a fast-growing technology environment where teams work closely together, support one another, and aim to deliver strong results.

Role Summary

The Director of Infrastructure will provide strategic direction and operational oversight for the organization’s core infrastructure services. This position leads two teams: the Cloud Team, which manages hypervisors, virtualization platforms, storage systems, and supporting cloud infrastructure; and the Network Team, which handles firewalls, switches, routers, and connectivity across data centers and customer environments.

This senior leadership role is accountable for keeping the company’s cloud services stable, scalable, and secure while also guiding innovation that supports business growth and customer outcomes.

Leadership and Strategy

• Track team performance through KPIs and make sure infrastructure operations stay aligned with business objectives.
• Coach, guide, and develop managers and senior engineers across the Cloud and Network functions.
• Work with executive leaders on technology direction, budget planning, and investment choices.
• Coordinate projects across teams and other departments to keep infrastructure work on schedule, efficient, and aligned with SLA commitments.

Infrastructure Operations

• Direct the planning, deployment, and lifecycle management of hypervisors, virtualization environments such as VMware or Hyper-V, and SAN/NAS storage platforms.
• Oversee the setup, performance, and protection of network infrastructure including firewalls, switches, routers, and related systems.
• Create and maintain operational standards, procedures, and best practices for infrastructure services.
• Ensure infrastructure platforms are highly available, ready for disaster recovery, and sized appropriately for future demand.

Security and Compliance

• Partner with the Security team to support compliance with applicable regulations and industry standards.
• Guide the implementation and upkeep of secure compute, network, and storage architectures.
• Assist with audits, risk reviews, and remediation work tied to infrastructure services.

Service Delivery and Improvement

• Make sure infrastructure services meet or exceed SLA targets and customer expectations.
• Promote automation, monitoring, and more efficient operational processes.
• Assess and adopt new technologies that strengthen infrastructure capabilities.
• Work with Onboarding, Sales, and Support teams to enable new services and client requirements.

Experience and Qualifications

Candidates should have a bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. The role calls for more than 10 years of progressive IT infrastructure experience, including at least 5 years in leadership positions.

A strong working knowledge of virtualization technologies, networking equipment such as switches and firewalls, enterprise storage systems, and data center environments is required. Applicants should also bring proven success in leading technical teams, solid financial management skills, excellent communication, sound judgment, and experience working with vendors on purchasing, contract discussions, and cost control.

Preferred Background

• Experience in a cloud service provider or managed services setting.
• Exposure to automation, orchestration, and infrastructure-as-code methods.
• Familiarity with compliance frameworks such as SOC 2, ISO 27001, and HIPAA.
• An advanced degree in a relevant field.
• Experience with vendor usage reporting for platforms such as Broadcom, Microsoft, or similar providers.

Work Arrangement

This role can be performed remotely. Candidates who live near one of the company’s offices may also choose to work on-site or in a hybrid setup.

Key Competencies

• Ability to think strategically and turn vision into practical execution.
• Strong leadership presence that motivates and energizes teams.
• Customer-focused approach centered on reliability and service quality.
• Comfort operating in a fast-moving and changing environment.
• Collaborative style when working across multiple functions.

Benefits and Perks

• Unlimited paid time off, along with paid holidays.
• Flexible work options with a mix of remote and in-office collaboration.
• Health, dental, and vision insurance coverage.
• HSA and FSA programs, plus company HSA contributions on every paycheck.
• Annual wellness reimbursement for health and mental well-being expenses.
• 401(k) plan with company match.
• Casual and supportive work culture with an emphasis on teamwork and accountability.
• Recognition and reward programs to highlight achievements.
• Learning opportunities, training, and certification support.
• Group volunteer activities and community initiatives.
• Zoo membership reimbursement at 50% of the annual cost.
• A chance to join a team doing meaningful work in a fun environment.

Equal Opportunity and Hiring Process

Opti9 is committed to equal employment opportunities for all employees and applicants. Hiring decisions are made without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military service, or any other legally protected characteristic.

The hiring process uses AI screening to check keywords and minimum qualifications, and recruiters review the results.

Location

Omaha, NE.