Deputy Director, Corporate Communications

About GovTech

GovTech Singapore spearheads the nation's Smart Nation initiatives and drives digital transformation across the public sector. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech enhances government capabilities in Data Science & AI, Application Development, Smart City Technologies, Digital Infrastructure, and Cybersecurity.

Working with GovTech means engaging in meaningful work to improve lives, supported by continuous learning and development opportunities. Join us in building technology for the public good and advancing Singapore’s Smart Nation vision.

Role Overview

The Communications and Marketing Group (CMG) at GovTech handles corporate, product, digital, social, media, and internal communications to foster public trust, promote adoption of digital government services, and enhance GovTech's reputation locally and internationally.

We invite applications for the role of Deputy Director in CMG’s leadership team. Reporting to the Director, you will oversee multiple teams and leaders across strategic communications, product marketing, media relations, digital and social media, internal communications, and crisis management.

This position demands strong communication judgment, leadership skills, and the capacity to manage intricate and sensitive communications. You will collaborate with senior management, product and engineering teams, policy stakeholders, ministry officials, and external partners to develop transparent, credible communications about GovTech’s initiatives.

Key Responsibilities

• Lead and mentor team leads and managers to craft integrated communication and marketing strategies for GovTech products, platforms, and services.
• Provide strategic communication advice to senior management, department heads, and projects concerning messaging, positioning, stakeholder engagement, and communication risks.
• Oversee media, digital, social, content, creative, events, and outreach initiatives to enhance product uptake, public awareness, and corporate reputation.
• Co-manage issues and crisis communications, including preparing holding statements, media responses, stakeholder messaging, and communication plans during incidents.
• Enhance GovTech’s media relations strategy, nurturing connections with local/international media, industry commentators, advocates, and opinion leaders.
• Collaborate with the parent ministry and Smart Nation partners to align communications with broader national digital government and Smart Nation strategies.
• Support internal communications such as leadership messages, organizational announcements, and employee engagement around critical GovTech objectives.
• Develop team capabilities through coaching, setting quality standards, streamlining operations, and ensuring strong execution across portfolios.
• Act as senior communications lead for select strategic areas, including cybersecurity communications and branding initiatives.

Candidate Profile

• Bachelor’s degree in Mass Communications, Marketing, Public Relations, Journalism, Political Science, Public Policy, or related disciplines.
• Minimum of 12 years' experience in communications, media, marketing, public affairs, or similar fields, with at least five years in leadership roles.
• Strong strategic communications acumen, capable of shaping clear narratives, advising senior leaders, and managing complex stakeholder environments.
• Proven ability to lead integrated communication campaigns across diverse channels including media, digital, social, content, events, and marketing.
• Experienced in issues and crisis communication, maintaining composure and effectiveness during sensitive or rapidly evolving situations.
• Track record in leading and nurturing teams comprising senior communications professionals and team leads.
• Excellent skills in writing, editing, and presenting, adept at translating complex technological, policy, or organizational topics into accessible public messaging.
• Deep understanding of media landscapes, including digital/social trends, public sentiment, and reputation management.
• Experience building and sustaining relationships with local and/or global media outlets.
• Ability to work effectively with technical teams, policy personnel, senior leadership, and external collaborators.
• Knowledge of the technology sector, public sector, or digital government is advantageous but not mandatory.

What We Offer

GovTech is dedicated to equal opportunity employment and values workplace diversity as essential for innovation.

Our benefits package is comprehensive and competitive, supporting work-life balance and employee wellness.

Flexible working arrangements are encouraged, depending on job requirements, empowering you to manage your schedule for peak performance.