Director of Culture, Engagement, and Employee Experience

About Apollo Mission Critical Engineering

Apollo is a specialized company focusing on Mission-Critical Infrastructure Engineering, Construction, Commissioning, and Operations Support. Serving vital industries globally, Apollo executes projects across several US states as well as Canada and Brazil. The company is dedicated to building its reputation one trusted relationship at a time by hiring skilled personnel adept at managing critical systems in dynamic scenarios. Apollo emphasizes deeply understanding client requirements and relentlessly fulfilling them.

Position Overview

The Director of Culture, Engagement, and Experience is charged with cultivating Apollo's organizational culture and enhancing the employee experience. By closely collaborating with executive leadership, this role crafts ongoing strategies to engage employees throughout every stage of their journey—from onboarding and development to recognition and career progression. The director champions Apollo's values and mission, creating impactful programs that boost employee connection, belonging, and alignment with company goals. Acting as the culture steward, the role synthesizes employee feedback into actionable initiatives benefiting organizational effectiveness. It also guides the alignment of internal culture with the client-facing experience, ensuring consistency in values both inside and outside Apollo.

Key Responsibilities

• Develop and execute culture strategy aligned with Apollo's mission, vision, and expansion plans.
• Collaborate with executive leaders to nurture organizational culture and reinforce core values.
• Design and administer engagement initiatives enhancing pride, commitment, and inclusivity.
• Implement and monitor employee surveys and feedback loops to gather insights and recommend improvements.
• Map and refine the employee lifecycle touchpoints with HR and leadership for elevated experience.
• Create and sustain recognition programs celebrating individual and team accomplishments, scalable for growth.
• Lead internal communication efforts ensuring team members stay informed and engaged with consistent messaging.
• Align cultural efforts with client experience to advance professionalism, integrity, and service excellence.
• Collaborate on talent review processes, identify high-potential employees, and support succession planning and retention.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Business, Communications, Psychology, or a related discipline.
• Minimum seven years' experience leading culture, engagement, or employee experience initiatives, including exposure to executive leadership collaboration.
• Proven skills in analyzing and translating employee feedback into impactful programs.
• Strong communication and stakeholder relationship management capabilities.
• Preferred credentials include experience with dispersed teams, employee engagement, customer experience strategy, organizational development, and leadership cultivation in fast-growing environments.
• Certifications in relevant HR or organizational development fields are advantageous.

Performance Metrics

• Employee engagement and participation rates.
• Retention and turnover analysis.
• Employee Net Promoter Scores and satisfaction measurements.
• Effectiveness and adoption of recognition and communication initiatives.
• Feedback volume and responsiveness.
• Talent review and succession execution success.
• Culture program impact and leadership involvement.
• Alignment of internal culture with customer experience.
• Organizational health and action completion metrics.

Why This Role Is Crucial

This leadership position is vital for preserving the core attributes that define Apollo’s culture amid growth and expansion. The director’s work shapes the team member journey and helps sustain an environment of shared mission, high performance, and commitment to excellence across all locations globally.

Employment Requirements

• Clear background check and pre-employment drug screening.
• Eligibility to work in the United States as a citizen, permanent resident, or otherwise authorized candidate.

Employee Benefits

• Comprehensive health benefits including medical, dental, vision, life, and disability coverage.
• Flexible spending accounts.
• Paid leave including holidays, parental leave, and vacation time.
• 401(k) retirement plan with immediate employer match.
• Employee assistance programs and tuition reimbursement.
• Access to employee discount programs.

Corporate Culture

Apollo fosters a work environment that encourages initiative, diversity, and achievement. As an Equal Employment Opportunity and Affirmative Action employer, they support underrepresented groups, veterans, and disabled individuals, and participate in the Department of Homeland Security’s E-Verify program.