Lancashire County Council

Delivery Centre Support Worker - Early Help Service, West Lancashire

Lancashire County Council

Lancashire, England, United Kingdom · Full Time

Be the first to apply

Experience
Any
Salary
GBP 25,185 – GBP 25,989 / year
Openings
1
Posted
3 hours ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

Overview

Join Lancashire County Council's Early Help Service as a Delivery Centre Support Worker based in West Lancashire. This role involves frontline engagement with families and communities, ensuring neighbourhood centres provide safe, welcoming environments for children, young people, and families.

About the Employer

Lancashire County Council is committed to enhancing life quality in Lancashire through its Early Help Service, which supports vulnerable children, youth, and families to remain safe and achieve their potential via impactful community services.

Key Duties

  • Serve as the initial contact point for visitors to neighbourhood centres.
  • Manage appointments, bookings, and service user records using IT systems.
  • Maintain cleanliness, safety checks, and proper displays to ensure centers meet health and safety standards.
  • Provide accurate information and guide families and individuals to appropriate services.
  • Support supervision and facilitation of group sessions when required.

Candidate Profile

  • Organised and proactive in managing daily centre operations.
  • Excellent communication skills enabling strong relationships with users and colleagues.
  • IT proficient for managing bookings and record-keeping.
  • Dedication to safeguarding principles, equality, and adherence to health and safety regulations.
  • Willingness to work beyond core hours when necessary.

Remuneration and Benefits

The salary ranges from 25,185 to 25,989, Grade 4. Benefits include a generous local government pension scheme, flexible working arrangements, up to 32 days of annual leave plus bank holidays, and access to employee discount schemes.

Additional Information

Applicants with diverse backgrounds are encouraged to apply as inclusivity is celebrated. The role requires Disclosure and Barring Service (DBS) checks in accordance with relevant legislation. Lancashire County Council may close the vacancy early if a sufficient number of applications are received.

Application Process

Candidates should submit a CV along with a supporting statement and will undergo a preliminary phone discussion before potential interview invitation.

Work styles they’re looking for

Effective Communication Communication Skills Organizational Skills Flexibility Proactive Attitude

Leave it if you'd like a reply — we won't use it for anything else.

Click to browse, drag & drop, or paste a screenshot

PNG, JPG, GIF, MP4, WebM, MOV · Max 20MB each · Up to 5 files

🤖
Online · instant AI help