Customer Success Manager (Enterprise) - Remote, Part-Time

About This Role

We are partnering with a premier AI research lab to recruit skilled enterprise customer success managers to assist in training their newest language model focused on professional presentation and slide deck development. This role involves working with AI-generated materials related to essential workflows such as quarterly business reviews, renewal business cases, adoption and value realization documents, executive sponsor updates, and success plan presentations.

Responsibilities

• Execute quarterly business reviews (QBRs) and executive business evaluations for enterprise clients.
• Create, assess, and enhance AI-generated presentation decks across various core business processes.

Requirements

• Minimum of four years’ experience in enterprise customer success roles at reputable organizations.
• Proven expertise in preparing and delivering executive-level business reviews.
• Advanced proficiency in PowerPoint and slide design, complemented by exceptional written communication skills and attention to detail.

Compensation and Commitment

The position offers a pay rate of $70 per hour. The workload is flexible, ranging from 5 to 20 hours weekly, with opportunities for additional hours if desired. This is a fully remote role with the freedom to manage your own schedule. Immediate start is preferred.

About Ethos

Ethos is an expert network established by a team with backgrounds from McKinsey, SoftBank, and DeepMind. Supported by leading investors such as General Catalyst, Ethos connects subject matter experts with investors and consulting firms for various paid engagements including advisory roles, speaking opportunities, and expert calls.