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Customer Care Executive - Healthcare Appointment Booking
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 16,000 – INR 18,000 / month
- Openings
- 20
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Freshers and experienced candidates proficient in English and Hindi who are available for immediate joining and able to work in rotational shifts. Candidates currently pursuing college education are not eligible.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are urgently seeking Customer Care Executives to join a healthcare appointment booking team. This position involves managing inbound and outbound calls to assist patients in scheduling, rescheduling, and cancelling healthcare appointments, while providing clear and professional communication.
Key Responsibilities
- Manage inbound and outbound calls related to healthcare appointment scheduling
- Support patients and customers with booking and modifying appointments
- Deliver accurate information about appointment procedures and updates
- Maintain professional communication standards with clients
- Keep customer details and appointment data current within the system
Eligibility Criteria
- Open to both freshers and experienced applicants
- Proficiency in English and Hindi communication
- Ability to work in rotational shifts
- Immediate joiners preferred
- Applicants currently pursuing college studies are not eligible
Terms and Conditions
- Rotational shifts: 7:00 AM to 4:00 PM and 1:00 PM to 10:00 PM
- Weekly off: Rotational schedule
- Salary range: ₹16,000 to ₹18,000 per month (take-home)
- Number of openings: 20
Benefits
- Excellent opportunity for freshers to begin a career in the healthcare BPO sector
- Stable and supportive work atmosphere
- Immediate joining available