Customer Assistant - Headford Road, Galway

About the Role

Join Lidl Ireland as a Customer Assistant on our Headford Road store in Galway, where our primary focus is delivering an excellent shopping experience. If you are customer-focused, energetic, and eager to learn daily, this role offers a vibrant and rewarding environment with a standard 30-hour contract earning €460+ weekly.

Work Schedule & Tasks

Your workday will vary, including morning, middle, and late shifts, each with unique duties. Morning shifts start early at 5 or 6 am to prepare shelves and bakery items for customers. Middle shifts involve maintaining store cleanliness, product freshness, customer service, and operating tills to reduce queues. Late shifts focus on serving customers with a positive attitude, restocking, and preparing the store for the next day. Note: As selling alcohol is part of the role, applicants must be 18 or older.

Key Responsibilities

• Provide friendly, helpful interactions with customers.
• Implement stock loss control measures throughout the store.
• Maintain cleanliness and hygiene both inside and outside the store.
• Follow product freshness and rotation standards.
• Manage waste disposal appropriately.
• Assist with stock inventory counts.

Essential Qualifications & Attributes

• A positive, can-do attitude paired with strong customer service skills.
• Willingness to exceed customer expectations.
• Dependability and responsibility.
• Enjoyment of a fast-paced, dynamic retail environment.
• Being an effective team contributor.
• Previous experience in customer-facing roles is a plus but not mandatory if the right attitude is demonstrated.

Compensation & Benefits

We provide a clear and equitable salary structure ensuring fairness across roles with the following hourly rates increasing by service year:

• Year 1: €15.40 basic rate; €19.25 unsocial hours; €23.10 overtime/Sundays; €30.80 bank holidays
• Year 2: €16.20 basic; €20.25 unsocial; €24.30 overtime/Sundays; €32.40 bank holidays
• Year 3: €16.90 basic; €21.13 unsocial; €25.35 overtime/Sundays; €33.80 bank holidays
• Year 4: €17.90 basic; €22.38 unsocial; €26.85 overtime/Sundays; €35.80 bank holidays

Other benefits include 20 days annual holiday (pro rata), pension scheme, career advancement opportunities, access to a Leadership Academy for high performers, discounts on Circle K fuel and private health insurance, Bike to Work scheme, mobile and broadband deals via Three network, enhanced maternity/paternity leave, marriage leave, and an Employee Assistance Program.

Diversity & Inclusion

Lidl Ireland is an equal opportunity employer committed to fostering an inclusive workforce. We ensure reasonable accommodations during recruitment and support diversity across gender, civil status, sexual orientation, age, disability, race, religion, political beliefs, or traveler community membership.