Community Services Worker with $1,000 Sign-On Incentive

Overview

Orange County Government is committed to serving the community of Central Florida with integrity and professionalism, focusing on innovative policies and quality public services. We seek dedicated professionals to join our team and uphold exceptional organizational values and customer service standards, ensuring employee satisfaction and workplace excellence. Equal opportunity employment is a fundamental commitment.

Job Description

This role involves performing responsible social work duties under the guidance and supervision of a designated supervisor. The work is evaluated through various methods including observations, conferences, reports, and achieved outcomes.

Primary Duties

• Offer information and referral services relating to general assistance, counseling, medical aid, and mental health support.
• Create and monitor individual or family case plans to meet established goals and advise on the continuation or conclusion of services.
• Assess eligibility of applicants for programs and financial assistance by conducting screenings and interviews, including evaluations.
• Refer clients to appropriate services and agencies, both governmental and nonprofit.
• Participate in staff meetings and consult with supervisors regarding challenging cases.
• Maintain accurate and up-to-date case files, prepare reports and correspondence, and keep associated records as per policies.
• Conduct home visits and investigations to verify home environment and progress toward case goals, supplementing interview information.
• Develop and coordinate prevention and outreach efforts within the community.
• Undertake additional related duties as needed.

Minimum Qualifications

A Bachelor's degree in Social Work (BSW) with no prior experience, or a Bachelor’s degree in Sociology, Counseling, Psychology, Behavioral or Health Sciences, Human Services, Mental Health, or a related field with at least one year of experience in social services. Relevant experience can substitute for education on a year-for-year basis.

Must demonstrate at least intermediate proficiency with word processing, preferably Microsoft Word, and email used for communication.

A valid Florida Driver's License may be required along with providing a personal vehicle for some job-related tasks.

Salary and Benefits

Pay Grade 013 with a salary range from $21.51 to $24.74 per hour. This is a non-exempt position with compensation commensurate with education and experience.

• 10 paid holidays and up to 2 floating holidays annually
• 18 days of paid time off per year
• Longevity bonuses based on years of service
• 6 days of paid TERM (sick) leave annually
• Affordable medical, dental, vision, and additional life insurance options
• Free basic life insurance, long-term disability coverage, and employee assistance programs for all family members effective immediately
• Participation in the Florida Retirement System
• Employee Assistance Program offering counseling sessions and online tools for legal, financial, and personal support
• Free access to fitness centers and recreational facilities operated by Orange County
• Onsite wellness coaching including services from a dietician and nurse
• Tuition reimbursement program
• Eligibility to earn service time applicable to student loan forgiveness

Note: Benefits may differ for employees covered under collective bargaining agreements.

Application Details

The application window is from July 22, 2026, to July 29, 2026. The position may be closed earlier without notice. Selected candidates must successfully pass pre-employment drug screening, physical examination, and background check.

Veterans Preference

Applicants claiming Veterans' Preference must submit proper documentation by the closing date. Cover letters should include the Job ID, position title, full name, and last four digits of social security number. Current employees returning from active military service may be eligible for promotion preference as per policy guidelines.

Education Verification

Degrees obtained in the U.S. must be accredited by USDE or CHEA recognized agencies. International degrees require equivalency evaluation by NACES or AICE members at the candidate’s expense.