- Experience
- 2–4 yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with 2–4 years of experience in community management, event organisation, or a related role who are fluent in English, familiar with crypto/blockchain and Binance products, and able to work flexible hours in the West African digital and social media landscape.
- Resume
- Required to apply
Where you'll work
Job description
About the company
Binance is a major global blockchain ecosystem and the operator of the world’s largest cryptocurrency exchange by trading volume and registered users. More than 300 million people across 100+ countries rely on it for security, fund transparency, fast trading infrastructure, strong liquidity, and a broad range of digital-asset products. Its services cover trading, finance, education, research, payments, institutional solutions, Web3 tools, and more. The company uses blockchain and digital assets to help build a more inclusive financial system and improve access to money-related services worldwide.
Role overview
The Community Manager for West Africa will help grow and strengthen Binance’s regional community presence. The role combines community operations, events, moderation, partnerships, localisation, and user engagement to turn awareness into active users and loyal advocates.
Key responsibilities
- Recruit, train, and coordinate Binance Angels, the volunteer community program.
- Plan and run online and offline events such as meetups, webinars, workshops, and educational sessions to boost participation and brand visibility.
- Oversee moderation for regional Telegram and Discord groups, including the use of bots, mini-games, and community campaigns.
- Develop partnerships with local crypto groups, student communities, and universities to expand Binance Academy’s reach.
- Create, localise, translate, and proofread community content in English and local languages to keep it regionally relevant.
- Identify and test new community-friendly platforms that can broaden the local user base and increase brand recognition.
- Support brand promotion, community engagement, and user assistance across regional channels.
- Use community initiatives to move people from awareness to trading and from trading to advocacy.
- Gather user feedback, market observations, and community insights, then share them with Product, Growth, and Marketing teams.
What we’re looking for
- At least 2–4 years of experience in community management, event coordination, or a similar field.
- Strong familiarity with Binance products such as Spot, Margin, Futures, P2P, and Earn, along with knowledge of crypto and blockchain concepts like DeFi, Web3, and NFTs.
- Experience creating content for social media and community platforms including Twitter, Telegram, Discord, Facebook, and WhatsApp.
- Demonstrated success in community or event leadership, with a strong sense of ownership and emotional intelligence.
- Working knowledge of Telegram moderation tools, bots, and engagement campaigns.
- Comfort with data analysis, dashboards, and ROI tracking.
- Strong communication and conflict-handling skills, with the ability to navigate difficult conversations professionally.
- Willingness to work flexible hours, as crypto communities are active around the clock.
- Fluency in English.
- Strong understanding of the West African social media environment and community behaviour.
Why join Binance
- Be part of a leading blockchain ecosystem shaping the future of digital finance.
- Work with top-tier talent in a global, user-focused organisation with a flat structure.
- Take on fast-moving, high-autonomy projects in an innovative setting.
- Enjoy a performance-driven culture with room for growth and ongoing learning.
- Receive a competitive salary and company benefits.
- Work-from-home arrangement available, though it may differ based on the business team’s needs.
Additional information
Binance is an equal opportunity employer and values a diverse workforce as essential to its success.
When you apply, you confirm that you have read and accepted the Candidate Privacy Notice.
The company may use AI tools during parts of the hiring process, including application review, resume analysis, response assessment, and checks for potential inconsistencies or verification signals. These tools support recruitment but do not replace human judgment, and final hiring decisions are made by people. If you want more information about how your data is processed, you may contact the company.