Communications Marketing Specialist

Overview

This role is for an experienced Communications Marketing Specialist to deliver enterprise-wide communication, employee engagement, and organizational change efforts for a major utility enterprise. The specialist will collaborate closely with leaders, project teams, training coordinators, and other stakeholders to design communication approaches that support successful technology rollouts, operational enhancements, and customer transformation initiatives.

Primary Responsibilities

• Design and implement communication and change management plans for large-scale transformation programs.
• Assist with technology deployments, operational improvements, and customer-centric initiatives.
• Perform stakeholder assessments and analyze change impacts.
• Identify communication risks and dependencies, creating mitigation strategies accordingly.
• Lead initiatives to enhance employee awareness, readiness, adoption, and engagement.
• Craft communications delivered through multiple channels: email blasts, SharePoint, intranet, websites, social media, leadership presentations, FAQs, communication toolkits, talking points, and readiness materials.
• Oversee communication calendars to guarantee consistent messaging across the organization.
• Partner with project managers, senior leaders, subject matter experts, and training teams to coordinate communication efforts.
• Facilitate meetings and planning sessions with stakeholders; support leadership involvement and Change Champion programs.
• Provide trusted communication counsel on concurrent initiatives.
• Support employee engagement activities including surveys, listening sessions, and feedback mechanisms.
• Evaluate employee feedback to identify and act on improvement areas, promoting organizational readiness amid change.
• Monitor communication effectiveness using dashboards and reports; track engagement metrics and adoption outcomes.
• Recommend ongoing improvements derived from communication analytics and document lessons learned.
• Support organizational events such as leadership meetings, town halls, employee forums, and briefing sessions by preparing presentations and materials and facilitating workshops.

Required Qualifications

• At least five years' experience in one or more fields: corporate, internal or marketing communications, change management, or employee engagement.
• Experience working with enterprise-level technology or business transformation projects.
• Proven ability managing stakeholders and planning communications strategically.
• Excellent communication skills across writing, verbal, and presentation formats.
• Proficiency developing executive communications, comprehensive FAQs, presentations, and communication toolkits.
• Experienced in content creation for SharePoint, intranet platforms, email campaigns, and other digital communication channels.
• Strong organizational skills enabling management of multiple, simultaneous projects.

Job Details

• Location: Remote (Candidates must be available during Eastern or Central Standard Time zones).
• Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM EST.
• Position Type: Long-term W2 Contract.