Commercial Operations Director

Role overview

This is a senior commercial leadership opportunity based in Germany for a purpose-led organization serving the EMEA region. The role focuses on steering and delivering the commercial direction for a specialist business unit operating in medical devices and regulatory services. It blends strategy with day-to-day commercial execution, with the goal of increasing revenue, strengthening customer and stakeholder relationships, and supporting regional growth.

You will be responsible for leading commercial teams across several markets, ensuring that local execution stays aligned with regional goals and broader business priorities. The role places strong emphasis on operational discipline, including forecasting, performance tracking, and ongoing process improvement.

Core responsibilities

• Define and carry out the commercial plan for the medical devices regulatory services business across EMEA, keeping growth and profitability objectives in view.
• Support revenue growth, sales effectiveness, and market expansion through structured planning, execution, and ongoing performance review.
• Develop and sustain trusted relationships with major customers, regulators, industry partners, and other key stakeholders.
• Spot new business opportunities and build commercial partnerships and initiatives that contribute to long-term expansion.
• Guide, mentor, and grow regional commercial teams while encouraging capability development, engagement, and succession planning.
• Manage forecasting, budgeting, and business planning activities, with strong attention to KPI monitoring and commercial performance.
• Work closely with global and regional teams to ensure smooth execution and a strong customer experience.
• Promote operational efficiency by improving commercial processes and driving continuous improvement initiatives.

Requirements

• At least 5 years of experience in sales, business development, or commercial leadership, preferably in medical devices, regulatory services, or quality assurance.
• A demonstrable history of increasing revenue, meeting commercial goals, and managing business operations successfully.
• Strong people leadership experience, including the ability to build and develop high-performing international teams.
• Well-developed commercial judgment, strategic thinking, and a customer-focused mindset.
• Practical experience with budgeting, forecasting, and business planning in a complex, multi-market setting.
• Excellent communication, negotiation, and stakeholder management skills, including engagement with senior leaders.
• Good understanding of how regulated sectors such as medical devices or healthcare-related services operate.
• Bachelor’s degree in Business, Life Sciences, or a related discipline; an MBA or similar advanced qualification is an advantage.

Benefits

• Competitive pay package with a base salary plus performance-linked incentives, adjusted by country.
• Remote-first working setup with flexibility across the EMEA region.
• Full benefits package, including healthcare coverage.
• Access to professional development, leadership training, and international growth opportunities.
• Exposure to global markets and collaboration across industries.
• Mission-driven environment centered on innovation, sustainability, and positive societal impact.
• Inclusive, collaborative workplace that supports ongoing learning and career advancement.

Application process and data notice

This role is listed on behalf of a partner company, which handles applications and all follow-up steps. The matching and shortlisting process is supported by AI to assess candidates fairly and efficiently against the role’s key requirements. The final review, interviews, assessments, and hiring decisions are managed by the employer’s internal team.

By applying, you acknowledge that your personal data will be processed for candidate evaluation and sharing relevant details with the hiring employer, in line with applicable data protection laws including GDPR. You may request access, correction, deletion, or objection regarding your data where applicable.

AI tools may also support parts of the recruitment workflow, such as application review and resume analysis. These tools assist the hiring team but do not replace human judgment, and final decisions are made by people.