Commercial Account Executive - CX AI

Role overview

Join a fast-growing, category-leading agentic marketing SaaS company that is scaling quickly and backed by highly respected technology investors. This role offers the chance to sell into mid-market and enterprise customers while benefiting from a clear, merit-based path for advancement. After onboarding and ramp-up, the position includes a hybrid work setup with two days working from home each week.

Why this opportunity stands out

• The platform is positioned as a market-defining solution in a large opportunity worth over USD 10 billion in the US, with an even larger global market.
• Adoption is expanding rapidly among large, multi-location brands.
• The business is supported by well-known investors and technology backers.
• Career progression is structured and based on performance, making advancement faster for strong contributors.

What you'll do

You will join the up-market sales team to sell a leading agentic marketing platform used by major multi-location brands around the world. The business is moving deeper into enterprise accounts, and your work will be central to that expansion. You will manage the full sales cycle across mid-market and commercial accounts, with the opportunity to grow into enterprise selling over time.

This is a role for someone who thrives on winning new business, enjoys complex deals, and can confidently engage multiple decision-makers including senior executives. You will help move prospects through proof-of-concept campaigns, collaborate in a team-selling environment, and work closely with internal specialists to support customer outcomes.

Key responsibilities

• Own outbound B2B SaaS sales activity end to end, from prospecting through to close.
• Manage multi-stakeholder deal cycles involving C-suite and other decision-makers.
• Run proof-of-concept campaigns as part of the sales process.
• Work collaboratively within a team-selling model.
• Sell into mid-market, commercial, and eventually enterprise accounts.
• Use internal support from digital marketing, product, and customer care teams to strengthen deal execution.
• Consistently work toward and exceed performance targets and KPIs.

What we're looking for

• Proven experience in B2B SaaS sales with a history of managing outbound sales from start to finish.
• A strong track record of meeting and exceeding KPI targets.
• A consultative, relationship-led approach with the ability to build trust quickly.
• Comfort handling conversations by phone and face to face.
• High resilience, strong objection-handling ability, and a strong desire to win.
• Clear written and verbal communication skills.
• Good time management and the ability to work independently.
• A collaborative mindset and the ability to contribute effectively as part of a team.

Perks and benefits

• Fast-track progression based on performance.
• Annual MVP trip and celebratory dinners.
• Two work-from-home days each week after ramp-up.
• Birthday leave.
• Paid parental leave.
• Early Friday finishes at 3:00 pm during summer.
• Monthly catered lunches.
• Regular social events.
• Discounted gym membership.
• Discounted health insurance.

Work arrangement

This is an onsite role in Sydney, New South Wales, Australia with a hybrid arrangement after ramp-up.

Additional information

The role is with a category-leading SaaS scale-up focused on marketing and customer experience technology. The company describes itself as entering a strong growth phase, with increasing demand from large brands and a supportive internal structure designed to help sales professionals succeed.