Key Accounts Manager - Enterprise & Growth Portfolio

About Paytm Group

Paytm is the leading digital payments and financial services firm in India, driving both consumers and merchants to its platform through a broad array of payment solutions. It supports consumers with services such as utility bill payments and money transfers, while enabling payments via instruments including Paytm Wallet, UPI, Payments Bank Netbanking, Fastag, and Postpaid (Buy Now, Pay Later). For merchants, Paytm offers acquiring devices like Soundbox, EDC, QR codes, and Payment Gateway services integrating payment instruments from Paytm and partner banks. Additionally, Paytm enhances merchant business with commerce offerings via advertising and a mini app store, and provides credit options through merchant loans, personal loans, and BNPL offerings through financial partners.

About Paytm Payments Services (PPSL)

PPSL powers seamless payment experiences for thousands of online merchants, spanning startups to large enterprises including unicorns. Their focus is expanding the Paytm Payment Aggregator and Payment Gateway business across Indian merchants by delivering value beyond payments to accelerate revenue growth and user acquisition.

Role Overview

We seek a highly motivated enterprise sales professional with a strong hunting approach to acquire and onboard new enterprise merchants for Paytm Payment Gateway. This role is primarily focused on new customer acquisition, revenue creation, and market development, while also including some account nurturing responsibilities.

Key Responsibilities

• Proactively identify, prospect, and close strategic enterprise accounts to drive new merchant acquisition.
• Manage the entire sales process including lead generation, solution design, commercial discussions, and merchant onboarding.
• Source new business opportunities independently through networking, referrals, and market research.
• Maintain a robust sales pipeline to consistently meet acquisition targets.
• Engage with CXO-level executives and decision makers to understand their business goals and position Paytm Payment Gateway solutions.
• Oversee relationships during merchant onboarding and activation phases.
• Promote upselling and cross-selling of payment solutions such as UPI, Cards, Net Banking, Wallets, EMI.
• Collaborate closely with Product, Technology, Operations, and Integration teams to ensure smooth onboarding.
• Monitor key metrics including GMV, transaction volumes, and revenue growth for acquired merchants.
• Lead contract negotiations and ensure timely deal closures.
• Keep abreast of competitive landscape, market dynamics, and uncover white-space opportunities.
• Achieve monthly and quarterly targets related to acquisition, activation, GMV, and revenue.

Qualifications & Skills

• Bachelor's degree required; MBA preferred.
• Minimum 5 years’ experience in Enterprise Sales, business development, merchant acquisition, or strategic sales within Payments, FinTech, or BFSI sectors.
• Proven success in enterprise account hunting and meeting acquisition goals.
• Strong skills in stakeholder engagement, consultative selling, negotiation, and presentations.
• Knowledge of Payment Gateway, Merchant Acquiring, UPI, Cards, and the broader Digital Payments ecosystem.
• Hunter mentality with enthusiasm for securing new enterprise merchants.
• Comfortable with outbound prospecting and engaging senior executives.
• Experience in enterprise payments or fintech is advantageous.
• Applicants interested primarily in account management may find this role unsuitable.

Location

Primarily based in Noida; opportunities also available in Mumbai and Bangalore.

Why Join Us

We offer tremendous opportunities to impact and grow while working in an energizing environment focused on customer success. Join us to be part of India's largest digital lending growth story backed by an ecosystem with over 500 million registered users and 21 million merchants.

Compensation

Competitive salary with wealth creation potential aligned with company growth and performance.