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Collection Executive / Officer
Mumbai, Maharashtra, India · Full Time
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- Experience
- Up to 3 yrs
- Salary
- INR 25,000 – INR 42,000 / month
- Openings
- 1
- Posted
- 5 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Candidates who have completed graduation in any discipline and possess between 6 months to 3 years of relevant experience in Collections, Recovery, Customer Service, Telecalling, BFSI, or Sales sectors are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
We are seeking enthusiastic and customer-oriented Collection Executives to efficiently manage the process of payment recovery and customer engagement regarding pending dues.
Key Responsibilities
- Conduct follow-ups with clients for overdue payments.
- Manage collection calls maintaining professionalism and courtesy.
- Develop and sustain positive customer relationships while addressing payment issues.
- Ensure prompt collection of outstanding amounts.
- Keep customer data and collection progress updated within the system.
- Work collaboratively with internal teams for payment-related assistance.
Eligibility Criteria
- Graduate in any field of study.
- Experience ranging from 6 months up to 3 years in Collections, Recovery, Customer Service, Telecalling, BFSI, or Sales sectors.
- Strong communication and negotiation capabilities.
- Basic proficiency in computer operations.
- Demonstrated ability to meet collection goals.
Perks & Benefits
- Fixed monthly salary complemented with attractive incentives.
- Daytime working hours (day shift).
- Work environment that promotes professionalism.
- Opportunities for career advancement.
- Comprehensive training and continuous support provided.