Collection Executive / Officer

Job Overview

We are seeking enthusiastic and customer-oriented Collection Executives to efficiently manage the process of payment recovery and customer engagement regarding pending dues.

Key Responsibilities

• Conduct follow-ups with clients for overdue payments.
• Manage collection calls maintaining professionalism and courtesy.
• Develop and sustain positive customer relationships while addressing payment issues.
• Ensure prompt collection of outstanding amounts.
• Keep customer data and collection progress updated within the system.
• Work collaboratively with internal teams for payment-related assistance.

Eligibility Criteria

• Graduate in any field of study.
• Experience ranging from 6 months up to 3 years in Collections, Recovery, Customer Service, Telecalling, BFSI, or Sales sectors.
• Strong communication and negotiation capabilities.
• Basic proficiency in computer operations.
• Demonstrated ability to meet collection goals.

Perks & Benefits

• Fixed monthly salary complemented with attractive incentives.
• Daytime working hours (day shift).
• Work environment that promotes professionalism.
• Opportunities for career advancement.
• Comprehensive training and continuous support provided.